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@Zach@Granger - Please validate that allocation numbers are now confidential from FoMoCo with penalties for disclosure.
It's frustrating waiting on the new Bronco, but we had reservations in 2021 to wait in line.
MY22 saw the removal of the true reservation system in favor of allocations based mostly on dealer sales.
That was frustrating enough... now customers waiting at smaller dealerships are forced to wait longer to Ford's allocation-based decision.
To compound this frustration - as I learned today - FoMoCo has embargoed ALL allocation information from dealers to the customers. We can no longer estimate our wait times (sans commodity constraints) based on dealership allocations. The FoMoCo punishment for disclosure is LOSS OF ALL ALLOCATIONs for offending dealerships.
This is really frustrating to me having hand-tied dealerships from communication with customers. Good dealerships that have had good, open communication for the entire process are now suddenly just like all the crappy asshat dealers we hate dealing with. It's FoMoCo that's promoting BAD customer relationships and it's FoMoCo that's getting in the way this time.
I have a daily driver that's 250k+ miles and not much longer to go before needing replacement. I shopped and selected my replacement already. I was keeping a close eye on my reservation and dealer allocation to have a clear understanding of expectations. Now, I'm totally blind and have no idea what/when to expect anything.
As a stock holder in F, I'm dismayed at this decision to cut customers out of the loop on a reserved product with estimations and delivery potential. FoMoCo IS driving the dealership culture and IS responsible for how the customer is being treated. The "dealership is independent" argument from FoMoCo is losing validation based on corporate control of the message.
It's frustrating waiting on the new Bronco, but we had reservations in 2021 to wait in line.
MY22 saw the removal of the true reservation system in favor of allocations based mostly on dealer sales.
That was frustrating enough... now customers waiting at smaller dealerships are forced to wait longer to Ford's allocation-based decision.
To compound this frustration - as I learned today - FoMoCo has embargoed ALL allocation information from dealers to the customers. We can no longer estimate our wait times (sans commodity constraints) based on dealership allocations. The FoMoCo punishment for disclosure is LOSS OF ALL ALLOCATIONs for offending dealerships.
This is really frustrating to me having hand-tied dealerships from communication with customers. Good dealerships that have had good, open communication for the entire process are now suddenly just like all the crappy asshat dealers we hate dealing with. It's FoMoCo that's promoting BAD customer relationships and it's FoMoCo that's getting in the way this time.
I have a daily driver that's 250k+ miles and not much longer to go before needing replacement. I shopped and selected my replacement already. I was keeping a close eye on my reservation and dealer allocation to have a clear understanding of expectations. Now, I'm totally blind and have no idea what/when to expect anything.
As a stock holder in F, I'm dismayed at this decision to cut customers out of the loop on a reserved product with estimations and delivery potential. FoMoCo IS driving the dealership culture and IS responsible for how the customer is being treated. The "dealership is independent" argument from FoMoCo is losing validation based on corporate control of the message.
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