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Granger... can i get the rundown on how it works if you don't want the bronco you ordered?

5280Bronco

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i just wanted to reach out to Granger, but anyone else who has input can chime in. My wife and i are wanting a Bronco, but we've also never had a true body on frame SUV, so i would love to drive it and make sure it works for our situation. I also know that if we dont take advantage of the reservation and order one, it may be a very long time before we could drive one, and then order it and wait for delivery. I would like to replace some existing vehicles we have by summer of 2022.

Do you have the option to drive a vehicle you ordered and refuse it? I assume if you can do that, how much is the deposit you would lose? We're thinking of driving out to IA to get it as we have family in NE that we could visit on the way back. I just need to know if we have any options if we show up to pick it up and it just won't work for us. Thanks!
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Cmarch0519

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i just wanted to reach out to Granger, but anyone else who has input can chime in. My wife and i are wanting a Bronco, but we've also never had a true body on frame SUV, so i would love to drive it and make sure it works for our situation. I also know that if we dont take advantage of the reservation and order one, it may be a very long time before we could drive one, and then order it and wait for delivery. I would like to replace some existing vehicles we have by summer of 2022.

Do you have the option to drive a vehicle you ordered and refuse it? I assume if you can do that, how much is the deposit you would lose? We're thinking of driving out to IA to get it as we have family in NE that we could visit on the way back. I just need to know if we have any options if we show up to pick it up and it just won't work for us. Thanks!
From my understanding, if you go with Granger the only deposit required upon ordering the Bronco is the $100. I would imagine this will be like any other car buying experience once the dealer has it, if you choose. I know I wonā€™t be signing any paperwork without first driving the vehicle. Granger seems more then reasonable and Iā€™m sure Albert and the team will do whatever needs to be done to take care of you.
 

Granger Ford

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Clubs
 
i just wanted to reach out to Granger, but anyone else who has input can chime in. My wife and i are wanting a Bronco, but we've also never had a true body on frame SUV, so i would love to drive it and make sure it works for our situation. I also know that if we dont take advantage of the reservation and order one, it may be a very long time before we could drive one, and then order it and wait for delivery. I would like to replace some existing vehicles we have by summer of 2022.

Do you have the option to drive a vehicle you ordered and refuse it? I assume if you can do that, how much is the deposit you would lose? We're thinking of driving out to IA to get it as we have family in NE that we could visit on the way back. I just need to know if we have any options if we show up to pick it up and it just won't work for us. Thanks!
If the vehicle does not work for you at delivery we will just refund the $100 and move on...

Any other way would just sour your experience and would harm our reputation...

Not worth it in the end to either party...

@Cmarch0519 you are correct
 

NateL

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I think any dealer would let you walk away from your ordered bronco. They can then put it on there lot. Wouldnā€™t take long to sell. Iā€™m in the same boat here, as I need to test drive. Iā€™m really concerned about the overall ergonomics of the interior. Iā€™ve bought a ā€œsmallerā€ ford SUV before and was not pleased. My ass has been firmly planted in F250-350ā€™s for 16yrs. I just like the way I fit and the location of everything
 

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Toaster

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I think someone ordering a bronco and then refusing delivery is every dealers dream right now. It will just allow the dealer to sell it over sticker to someone who doesnā€™t want to wait
 
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5280Bronco

5280Bronco

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I asked the dealer that i currently have assigned to my order and this is the response i got. Yeah... they can do better than this answer:

Good Afternoon,
We can discuss all your options at the time you place your order.
 

Beebe Senior

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I asked the dealer that i currently have assigned to my order and this is the response i got. Yeah... they can do better than this answer:

Good Afternoon,
We can discuss all your options at the time you place your order.
Yeah, pretty much the same situation here. At first it was MSRP, then "if x-plan is available" we will honor it on a case by case basis b/c we don't want a flooded market of Broncos being sold by someone who bought them at or below invoice and then we can't sell ours at a markup, etc. etc. etc.
 

Fordmanbob

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whoo, imagine what that dealer markup for on the lot Broncos will be when someone decides not to take their order. Heck, they might try to talk you out of taking delivery lol.
My dealer told me if I don't take delivery the Bronco I ordered has to go back to ford for reallocation
 

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Fordmanbob

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I don't believe it for a second but that is exactly how it should work.
I agree....the dealers shouldn't get to keep it.... if you for some reason(they don't give you a fair value for your trade in) and you walk away. If that was the case .... they could just keep the Bronco you ordered for stock....and tack on a price hike
 

Espy

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I think someone ordering a bronco and then refusing delivery is every dealers dream right now. It will just allow the dealer to sell it over sticker to someone who doesnā€™t want to wait
Didnā€™t one of the dealers (Stephens maybe) have a customer tell him they have to back out of their WT order and offer it here first?

Which is really how it should go (assuming my memory is still good). Of course, regular dealers will just put it on the lot with ADM.
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