Great experience at Autonation Ford in Bellevue

[Squatch]

A pox on you. Have you repented yet?

You don't wanna know what I had to promise to get a guy's ADM on a Lightning down to $750 and forget the tire kickers who wanted a Thunderbird the day they hit the lot. I don't feel bad for them, because they agreed to it and they all made gobs of money.

Sponsored

 

[Broncodave]

This has been clearly covered here, you are under no obligation or requirement to convert a reservation now if you want a model year 22. Tell your dealer you want a '22 and your reservation will follow you. You will place your order once the '22 ordering option opens.

Yes, I know, and that's what I've done.

I just find the idea of putting in one order, getting pushed back, and then ordering something completely different, a bizarre situation. One that many people might be in.

 

[Used2jeep]

Yes, I know, and that's what I've done.

I just find the idea of putting in one order, getting pushed back, and then ordering something completely different, a bizarre situation. One that many people might be in.

Curious as to why it is bizarre. Annoying yes but bizarre?

 

[ElJeffe]

UPDATED:

After leaving the dealership expecting to wait until MY22 orders open up, I received an email from Ford confirming that my order had been placed. That was a surprise given my original post!

I called the sales guy and got some news: The confusing codes that they were getting back when trying to order late-availability items were figured out. It was happening to a lot of customers, so they called Ford directly to resolve. Ford apparently explained how to push the order through as a MY21 order despite the entry form giving them problems on L-A items.

They succeeded in doing that, so my order is placed. Out of an abundance of caution, I asked to get an email copy of the complete build sheet. I received it shortly after, with a request to sign it and send it back, which I did.

The build sheet has no commitment to buy. It shows MSRP, but I'm signing a form without even a signature field. They confirm that it's just an acknowledgement that the order is accurate; there is no language committing to anything on it.

So I'm happy. I have a MY21 order in, the build I want, no additional deposit required ($100 refundable remains in) and a written confirmation of my discounted price. This'll still be a MY22 because I'm a late reservation and a popular configuration, but at least we know that the dealer figured out how to submit and wan't being nefarious. At least not in any obvious way.

Jeff

 

[NeoS281]

I posted a few weeks back that I had a good experience with Josh, the sales manager at Autonation Ford in Bellevue. I moved my reservation there based upon that experience and on them offering the best price that I could find.

On Saturday, I got an email and a phone call from the salesman who was ready to convert my reservation to an factory order . We set up a time (10:00 am) today to do it. I got an email confirmation of the appointment and a calendar invitation, which was nice. They have their act together when it comes to customer service and using technology.

I arrived this morning and met Chris, my sales guy (pictured). Chris and I built out my Badlands on the same Build & Price tool that we've all used. I had a few questions about tire sizes and practical driving with them. Chris asked one of the other staff, Mike, to join us because Mike has a lot of experience in building out custom rigs, off-roading, and more. He was super knowledgeable and had the info I needed. These guys also have their own Bronco orders in, so everyone is pretty excited to chat about what they're building and why.

I shared this post with Chris while I was at the dealership this morning placing my order. He was grateful for the recognition.

Also had a great experience at Autonation Bellevue. Brandon was easy to work with and was very knowledgeable on the Bronco.

 

[earth4mark]

I've also moved my reservation to AutoNation Bellevue today so that I can work with Chris. I had a good conversation with him yesterday, and I look forward to placing my order.

Sponsored