Sponsored

Haldeman Ford Route 33 stole my Bronco reservation

dcg2

Badlands
Well-Known Member
First Name
Don
Joined
Sep 14, 2020
Threads
43
Messages
739
Reaction score
1,824
Location
PA
Vehicle(s)
Honda CR-V
Your Bronco Model
Badlands
Clubs
 
That would be the right time to leverage local media. Since the ultimate beneficiary is a charity, the negative publicity would be overwhelming. They would be very wise to sell it at invoice or similar.

They can realize they’re in checkmate the easy way or the hard way.
Completely love this idea of using the media against them. Especially some local "stick up for the everyman" type consumer advocate. Set that shit up the second you think you have a claim to the vehicle.
Sponsored

 
OP
OP

HadEnough

Badlands
Active Member
First Name
T
Joined
Mar 18, 2021
Threads
1
Messages
30
Reaction score
437
Location
New Jersey
Vehicle(s)
Bronco
Your Bronco Model
Badlands
Completely love this idea of using the media against them. Especially some local "stick up for the everyman" type consumer advocate. Set that shit up the second you think you have a claim to the vehicle.
Got word yesterday that I only have one reservation and order.

My original timestamp was transferred to a better dealership and applied to the Badlands I wanted, and the stolen FE reservation was cancelled. It just took a few days to update in my Ford account.

Mike Levine and his team at Ford did a tremendous job here.

Hope Ford doesn’t forget this incident when it’s time to determine future dealer allocations. There’s some great, honest, deserving dealers out there, but this is NOT one of them.
 

dcg2

Badlands
Well-Known Member
First Name
Don
Joined
Sep 14, 2020
Threads
43
Messages
739
Reaction score
1,824
Location
PA
Vehicle(s)
Honda CR-V
Your Bronco Model
Badlands
Clubs
 
Got word yesterday that I only have one reservation and order.

My original timestamp was transferred to a better dealership and applied to the Badlands I wanted, and the stolen FE reservation was cancelled. It just took a few days to update in my Ford account.

Mike Levine and his team at Ford did a tremendous job here.

Hope Ford doesn’t forget this incident when it’s time to determine future dealer allocations. There’s some great, honest, deserving dealers out there, but this is NOT one of them.
Aw well. Just have to be satisfied that you are getting what you wanted at a discount and that their name has been appropriately broadcast as a dealer to avoid.

Although... There's always local billboards
 
OP
OP

HadEnough

Badlands
Active Member
First Name
T
Joined
Mar 18, 2021
Threads
1
Messages
30
Reaction score
437
Location
New Jersey
Vehicle(s)
Bronco
Your Bronco Model
Badlands
Aw well. Just have to be satisfied that you are getting what you wanted at a discount and that their name has been appropriately broadcast as a dealer to avoid.

Although... There's always local billboards
 

shieldsy

Badlands
Well-Known Member
Joined
Jul 20, 2020
Threads
0
Messages
1,160
Reaction score
4,886
Location
3090
Vehicle(s)
'79 Bronco XLT
Your Bronco Model
Badlands
Clubs
 
Hope Ford doesn’t forget this incident when it’s time to determine future dealer allocations. There’s some great, honest, deserving dealers out there, but this is NOT one of them.
I have much less confidence that the dealership will be penalized in any meaningful way.
 

Sponsored

PSUTE

Base
Well-Known Member
Joined
Sep 25, 2020
Threads
15
Messages
3,139
Reaction score
8,181
Location
Western Maryland
Vehicle(s)
Sierra
Your Bronco Model
Base
Got word yesterday that I only have one reservation and order.

My original timestamp was transferred to a better dealership and applied to the Badlands I wanted, and the stolen FE reservation was cancelled. It just took a few days to update in my Ford account.

Mike Levine and his team at Ford did a tremendous job here.

Hope Ford doesn’t forget this incident when it’s time to determine future dealer allocations. There’s some great, honest, deserving dealers out there, but this is NOT one of them.
I love happy endings... :D ...
 

DaveH

Badlands
Well-Known Member
First Name
Dave
Joined
Aug 14, 2020
Threads
8
Messages
625
Reaction score
1,547
Location
Colorado
Vehicle(s)
14 Ford Focus, 98 Ford Expedition
Your Bronco Model
Badlands
Clubs
 
Got word yesterday that I only have one reservation and order.

My original timestamp was transferred to a better dealership and applied to the Badlands I wanted, and the stolen FE reservation was cancelled. It just took a few days to update in my Ford account.

Mike Levine and his team at Ford did a tremendous job here.

Hope Ford doesn’t forget this incident when it’s time to determine future dealer allocations. There’s some great, honest, deserving dealers out there, but this is NOT one of them.
Even if Ford doesn't punish the dealer, the dealer still used your reservation to order an FE for another customer. That reservation has now been canceled. Wouldn't it be interesting to hear that get explained? Hopefully, that customer is very upset. Not that I have any reason to think that customer is a knowing party to the shenanigans, but that the dealership deserves it if that customer is upset as well.
Perhaps now is the time for you to leave a Google review?
 

EvlNvrDys

Banned
Big Bend
Banned
Banned
Joined
May 29, 2019
Threads
18
Messages
4,274
Reaction score
14,061
Location
Hunterdon County, NJ
Vehicle(s)
'84 Bronco, '93 Bronco, '94 Bronco, 2012 Mustang
Your Bronco Model
Big Bend
Clubs
 

jon

Base
Well-Known Member
First Name
Jonathan
Joined
Jan 21, 2021
Threads
1
Messages
622
Reaction score
434
Location
UTAH
Vehicle(s)
2003 Rubicon, 1989 Ford Bronco Eddie Bauer
Your Bronco Model
Base
Clubs
 
Let's get real here. The FE is not cancelled and that dealership will still be getting and selling it with high markup. No matter what they told you, they told me similar, but they really do not care about end customers. They told you what you wanted to hear so you move on. Behind the scenes, they are taking care of that dealership just fine. Sad but they really need to restructure as a company and care about the customer experience or they will fail.
Sponsored

 
 


Top