Has anyone seen or heard anything from their dealer regarding the "Bronco Customer Satisfaction Funds"?

calgecko

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Obviously, Ford is trying to do little things to keep us engaged while we (continue to) wait - the Bronco print, the hammock, the flag - but a couple months ago, we heard about this new program that was being left up to the dealers to manage how they used it - but I haven't heard of anyone actually seeing anything as a result of it. Personally, I'd love a Traxxas TRX4 Bronco to play with while I wait for my real Bronco, LOL ... It's getting increasingly frustrating to see people who just went and ordered a bronco at their local dealer in the past month or two, getting their bronco delivered, while I (and many of us) continue to wait, despite the fact that we reserved back in July of 2020, and our orders have since been pushed to 2022 models, with no real idea of when they'll be delivered.

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geoking

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Obviously, Ford is trying to do little things to keep us engaged while we (continue to) wait - the Bronco print, the hammock, the flag - but a couple months ago, we heard about this new program that was being left up to the dealers to manage how they used it - but I haven't heard of anyone actually seeing anything as a result of it. Personally, I'd love a Traxxas TRX4 Bronco to play with while I wait for my real Bronco, LOL ... It's getting increasingly frustrating to see people who just went and ordered a bronco at their local dealer in the past month or two, getting their bronco delivered, while I (and many of us) continue to wait, despite the fact that we reserved back in July of 2020, and our orders have since been pushed to 2022 models, with no real idea of when they'll be delivered.

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I was offered by my Dealers sales manager @Southern Sparty a set of "goodies" as part of the satisfaction funds. I didn't wish to drive out to the dealership for them ,so he offered to bring them by. There's nothing I needed to feel good more than EVENTUALLY just getting my Bronco. I declined his offer politely but was still happy that he and Woody Anderson MADE THE EFFORT. THANKS DON.
 

Rrpilot

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Nope Gosch Ford Temecula said all allocated, yet imm one of there earliest orders and delivered Broncos.
 

BroncoFLX

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I asked my dealership about it and they said it was only for a select group of dealerships. So I called the Ford Marketing Team, and asked them about it. And after they put me on hold to -- "look into it", I was hung up on. So there ya go
 

daddycreswell

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I called my dealer yesterday and asked about the $1000.00, he said that
"Even thought the program says "up to $1000" Ford did not give the dealers enough to give everyone $1000. It averaged out to about $200 per customer, so you can use the $200 on Bronco accessories."

I guess $200 is better than $0.00. @Ford does this sound right?
 

Ghost66

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I was given a reimbursable Bronco Roadeo experience from Auto Nation Ford Scottsdale
 

helifino16

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I've been all but Ghosted by my dealer and salesman. If I didn't have a nephew in the shop there to go lean on them when I want to ask something, I'd probably never hear from them at all. The idea that they'd use this fund to do something nice for an early reservationist is laughable.

Given how happy I was with the Poster, Hammock and Flag, it wouldn't have taken much to restore my faith in them. Someone should get them to cough up one of these at delivery:

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ctandc

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I just called and spoke to a friend who is a GM at a Ford Dealer. I don't have a horse in this race (pun intended) I JUST ordered and I didn't even order through him (he told me straight up I'd likely get my wife's Bronco quicker ordering from another local higher volume dealer) and he said the guidance on this program, from Ford, was about as good as the guidance about the Bronco allocations / reservations / back log etc. In fact he said "don't get me started..."

He ventured it likely depends a lot on total sales volume / ranking.
 
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