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Here are the Bronco Build & Tracking links

ChrisB351

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Chris, is it coming by rail or car. If by rail did they give you a rail car number/tracking info?

Dave
This is what I got from chat just now..


"Thank you for waiting Chris! Congratulations on your new Bronco order! I am showing the order is currently in Transit! Received at Junction Point (Indiana Harbor Belt Rr Co.) Blue Island, IL. With an estimated delivery date of Aug-08-2022. How exciting!

I am showing Shipped Rail - Railcar # CTTX690705 (Csx Transportation.)"
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ChrisB351

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Looking for a little help. I am trying to track my rail car with no luck. It says rail car is empty or something like that,

Ford chat said it's on Railcar # SP 516620 (Norfolk Southern Corp ).

Can someone point me in the right direction?
Sounds like we're both doing the same thing here
 

ChrisB351

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Looking for a little help. I am trying to track my rail car with no luck. It says rail car is empty or something like that,

Ford chat said it's on Railcar # SP 516620 (Norfolk Southern Corp ).

Can someone point me in the right direction?

I figured it out. You need to call this number and follow the steps.
NS Norfolk Southern
1. Call 800-635-5768
2. Press 2.
3. Press 2.
4. Enter the letters on the numeric keypad then press #. As in: TTGX will be 8849
5. Enter the numbers then press #. It wasn't taking my voice prompts but typing worked.

Just called CSX for mine and it was checked in yesterday morning in Gibson Indiana.
 

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For all of you that are waiting on your Bronco being built and want to track it.

Here are some good links…

Required Reading: Bronco Build Process - Window Sticker, Blend Date, Production Rotation Number, Built & Shipped Emails, Delivery Date Estimates & More
https://www.bronco6g.com/forum/thre...ed-emails-delivery-date-estimates-more.24987/

Bronco Ordertrack App
https://www.bronco6g.com/forum/threads/🔎-bronco-ordertrack-app-thank-you.41193/

Bronco6G Tracker
https://www.bronco6g.com/forum/threads/🔍-new-bronco-order-tracker.38704/

To the Ford site to check on status
https://shop.ford.com/vehicleordertracking#/

To view your Window Sticker, add your VIN at the end
https://www.windowsticker.forddirect.com/windowsticker.pdf?vin=

To the Ford site that populates your Modules being turned on (this lets you know it’s actually built at the factory
https://www.motorcraftservice.com/AsBuilt



And lastly to see if it’s scheduled on the Convoy (Truck not Rail) to your Dealer!
https://palsapp.com

If you are going by rail, it’s more complicated…

First you will need the rail car letters and numbers. It is on the visibility report or DORA which is from the dealership. You MAY be able to get it from the SVT people but they seem often in a cranky mood and may tell you to get it from the dealer.

There are two major rail companies.

CSX is everything east of the mississippi
UP is everything west of the mississippi

But they all start out on CSX so once they have it in their system they will follow it all the way.

So, how do you track your truck on a railcar?

First and most important. Never talk to live personnel at the railroad! Only use automated phone system. If it attempts to transfer you to a live person please hang up. The railcar information we are provided by is given as a courtesy and if we call live personnel we may lose the access and ability to track.

CSX
1. Call the CSX 1-800-235-2352
2. When prompted for location or weight, press "1" on your phone for location.
3. When prompted for the car initials, say CN (or whatever initials you have) then wait for the next prompt.
4. When prompted for the car number, say 907048 (or whatever your number is)
5. When prompted for next car say DONE.
6. That's it; enjoy your updated status report.

Union Pacific
1. Call UP at 1 800 877-5123 1 800 877-5123
2. Follow phone prompts for Trace
3. Say the railcar number complete and clearly. Example CN123456 all together
4. Listen for your update

NS Norfolk Southern
1. Call 800-635-5768
2. Press 2.
3. Press 2.
4. Enter the letters on the numeric keypad then press #. As in: TTGX will be 8849
5. Enter the numbers then press #. It wasn't taking my voice prompts but typing worked.

Please let me know if there are any others and I'll add. That way it'll all be in one place!
Or maybe make it a sticky.

Michael
fyi I am east of Mississippi and mine was NS railroad. That part might confuse some
 

raptorusmaximus

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Anyone else having trouble with the order tracker system? I enter my information and it just reloads. I've called ford marketing and they see the order, not sure why the tracker doesn't work....
 

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Carfan1965

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Just wanted to say thanks. Your trackers are spot on.
 

sdchrisp

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Called UP with my rail car "equipment ID"; it's reporting "arriving at industry" 06/22 - does anyone know what "industry" means?
Industry is in Los Angeles/Riverside County
 
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For all of you that are waiting on your Bronco being built and want to track it.

Here are some good links…

Required Reading: Bronco Build Process - Window Sticker, Blend Date, Production Rotation Number, Built & Shipped Emails, Delivery Date Estimates & More
https://www.bronco6g.com/forum/thre...ed-emails-delivery-date-estimates-more.24987/

Bronco Ordertrack App
https://www.bronco6g.com/forum/threads/🔎-bronco-ordertrack-app-thank-you.41193/

Bronco6G Tracker
https://www.bronco6g.com/forum/threads/🔍-new-bronco-order-tracker.38704/

To the Ford site to check on status
https://shop.ford.com/vehicleordertracking#/

To view your Window Sticker, add your VIN at the end
https://www.windowsticker.forddirect.com/windowsticker.pdf?vin=

To the Ford site that populates your Modules being turned on (this lets you know it’s actually built at the factory
https://www.motorcraftservice.com/AsBuilt



And lastly to see if it’s scheduled on the Convoy (Truck not Rail) to your Dealer!
https://palsapp.com

If you are going by rail, it’s more complicated…

First you will need the rail car letters and numbers. It is on the visibility report or DORA which is from the dealership. You MAY be able to get it from the SVT people but they seem often in a cranky mood and may tell you to get it from the dealer.

There are two major rail companies.

CSX is everything east of the mississippi
UP is everything west of the mississippi

But they all start out on CSX so once they have it in their system they will follow it all the way.

So, how do you track your truck on a railcar?

First and most important. Never talk to live personnel at the railroad! Only use automated phone system. If it attempts to transfer you to a live person please hang up. The railcar information we are provided by is given as a courtesy and if we call live personnel we may lose the access and ability to track.

CSX
1. Call the CSX 1-800-235-2352
2. When prompted for location or weight, press "1" on your phone for location.
3. When prompted for the car initials, say CN (or whatever initials you have) then wait for the next prompt.
4. When prompted for the car number, say 907048 (or whatever your number is)
5. When prompted for next car say DONE.
6. That's it; enjoy your updated status report.

Union Pacific
1. Call UP at 1 800 877-5123 1 800 877-5123
2. Follow phone prompts for Trace
3. Say the railcar number complete and clearly. Example CN123456 all together
4. Listen for your update

NS Norfolk Southern
1. Call 800-635-5768
2. Press 2.
3. Press 2.
4. Enter the letters on the numeric keypad then press #. As in: TTGX will be 8849
5. Enter the numbers then press #. It wasn't taking my voice prompts but typing worked.

Please let me know if there are any others and I'll add. That way it'll all be in one place!
Or maybe make it a sticky.

Michael
 
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I gave Csx info to someone and she said it asked for a pin and said you needed an account
 

WmSikes

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Now that my rig is sitting less than 30 miles from the dealership, I figured out something that makes the CSX check a lot easier.

After a few dozen unsuccessful attempts to say the initials for my rail car into the phone, I actually listened to a set of instructions. Granted, it took trying through the 3rd attempt on a single call to get the instructions, but here they are.

You can use the keypad to input the letters as well, but there's a little bit of a code to it. You hit the number for the letter and then the position that letter has on that number. For instance, the initials for my rail car were TTGX, so I entered 81 81 41 92.

That's probably been covered elsewhere in this thread, but it's a lot of pages deep and I didn't see anything with a search. Full disclosure - I didn't search all that hard.
 

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Seahund

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This is what I got from chat just now..


"Thank you for waiting Chris! Congratulations on your new Bronco order! I am showing the order is currently in Transit! Received at Junction Point (Indiana Harbor Belt Rr Co.) Blue Island, IL. With an estimated delivery date of Aug-08-2022. How exciting!

I am showing Shipped Rail - Railcar # CTTX690705 (Csx Transportation.)"
Just call the automated CSX line and out in your railcar 10 digits... I just called and it's leaving Missouri as of an hour ago.
 

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Snowdogyyz,

This was the BEST advice I've received in a long time. I've been trying my numbers, through CSX, for days, with Nothing showing up. This went right through, and I found my car had just gone through Missouri... and it is now headed to California.
Been a month since you posted this and I'm just seeing it. Just called CSX myself and got same info, and I'm in san diego. When did you get your Bronco - if you have, and whereabouts are you in CA? tks
 

ChrisB351

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Just call the automated CSX line and out in your railcar 10 digits... I just called and it's leaving Missouri as of an hour ago.

A little late on this one.. It showed at my dealer Tues night. Im picking it up today after work. They had to do the windshield recall and I couldnt get off work any sooner.
 

ChrisB351

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Your wait is FINALLY over - Congrats!!đź‘Źđź‘Ź
Thanks! I ordered 12/28/21 and honestly didnt think Id have it before the end of year. I was shocked when I got an April build date. It then sat on a plant hold for 2mo before it shipped. Ive already done the numbers and paperwork thru email and text. Just gotta sign and drive away when I get there.
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