- First Name
- Brad
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- Nov 8, 2020
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- South Florida
- Vehicle(s)
- 2015 Explorer
- Your Bronco Model
- Outer Banks
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- #1
I'm sharing the below story to help get an idea of timeline for how long I may have to wait on a new turbo for my 2.3L Bronco.
On Friday my wife and I went and picked up our 2.3L Non-Sas OBX that we reserved on 7/15/20. We are part of the 1/24 build week and had a 1/28 blend date. We were in production since 2/1 and sat on ice mountain for around 3 months. Everything went smoothly at the dealership and after a visual and quick mechanical inspection we finalized the purchase and it couldn't have gone smoother. Our dealership and salesperson were outstanding and made everything super easy. We left the dealership and less than 5 miles away before we even got above 50 mph the Powertrain Malfunction/Reduced Power warning light came on. I immediately called my sales person and he advised me to bring it back immediately. We pulled off the highway and made a u turn. As we were driving up the on ramp my wife commented it didn't seem to have any power and was struggling up the on ramp. We kept it under 45mph and limped back to the dealer. They immediately put it into service and ran diagnostics which revealed it has a bad turbo and it has to be replaced. The part is backordered and there is no timeline at this point. They put us in a loaner and sent us home with nothing but our paperwork and one key. This has to be one of the most frustrating things I've ever been a part of and after waiting 646 days to get a Bronco we drove for less than 5 miles before a major malfunction.
I know this has been brought up before, but I'm asking anyone else that has experienced this to share how long it took to get the part. Also, did this fix the problem and have you had any other issues since? Has anyone else from Ice Mountain around the same build date had this issue?
On Friday my wife and I went and picked up our 2.3L Non-Sas OBX that we reserved on 7/15/20. We are part of the 1/24 build week and had a 1/28 blend date. We were in production since 2/1 and sat on ice mountain for around 3 months. Everything went smoothly at the dealership and after a visual and quick mechanical inspection we finalized the purchase and it couldn't have gone smoother. Our dealership and salesperson were outstanding and made everything super easy. We left the dealership and less than 5 miles away before we even got above 50 mph the Powertrain Malfunction/Reduced Power warning light came on. I immediately called my sales person and he advised me to bring it back immediately. We pulled off the highway and made a u turn. As we were driving up the on ramp my wife commented it didn't seem to have any power and was struggling up the on ramp. We kept it under 45mph and limped back to the dealer. They immediately put it into service and ran diagnostics which revealed it has a bad turbo and it has to be replaced. The part is backordered and there is no timeline at this point. They put us in a loaner and sent us home with nothing but our paperwork and one key. This has to be one of the most frustrating things I've ever been a part of and after waiting 646 days to get a Bronco we drove for less than 5 miles before a major malfunction.
I know this has been brought up before, but I'm asking anyone else that has experienced this to share how long it took to get the part. Also, did this fix the problem and have you had any other issues since? Has anyone else from Ice Mountain around the same build date had this issue?
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