- First Name
- Mr. Gone
- Joined
- Oct 24, 2020
- Threads
- 9
- Messages
- 175
- Reaction score
- 348
- Location
- East Coast
- Vehicle(s)
- 66 Ford F100
- Your Bronco Model
- Wildtrak
- Thread starter
- #1
I have been trying to call them now for 3 or so days, staying on hold for 30-50 mins, sometimes getting kicked off. Has anyone here actually gotten through recently? If so, how did you direct your call - meaning did you say "Ford Bronco Order" or "Bronco Reservation"....."Are you guys idiots over there"?
Voicemail box that they kindly suggest you go to, is some dead end - potentially a web developer's voicemail at Ford.
Just terrible....I finally Tweeted/DM'd Ford last week and got the standard answer:
I cannot even activate "option 3" because the system sends me to Ford Credit.
Voicemail box that they kindly suggest you go to, is some dead end - potentially a web developer's voicemail at Ford.
Just terrible....I finally Tweeted/DM'd Ford last week and got the standard answer:
Thank you for getting that information for me...I will be escalating this case to our specialized Vehicle Reservation team. Your case number is CAS-XXXXXXXXX-XXXXX. You should expect an email from them in a few business days. For direct assistance regarding your case, I recommend contacting the Marketing Program Headquarters (MPH) at 1-800-334-4375, option 3. Marketing hours are 8:30 a.m. - 5:30 p.m. EST (Monday-Friday). Will A. Ford Service Team
I cannot even activate "option 3" because the system sends me to Ford Credit.
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