Just received: Change your order or else email from Ford- Round 2

[WT205]

Just got this from Ford today.

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[abisen]

I also received same mail, I am choosing no action because I don’t think I will be satisfied with what I get after making the changes. And it’s an expensive purchase (for me).

What other alternatives do I have, if I get a refund then I will have to wait for order banks to open and put in a new order. And who knows if they would have these items like hard-top and lux in the offerings.

At least with my order still in the system I have some hope (however small) that if the constraints gets resolved then I might get the bronco I wanted.

Does anybody else here in the forum shares this opinion?

 

[jdbronc]

I also received same mail, I am choosing no action because I don’t think I will be satisfied with what I get after making the changes. And it’s an expensive purchase (for me).

What other alternatives do I have, if I get a refund then I will have to wait for order banks to open and put in a new order. And who knows if they would have these items like hard-top and lux in the offerings.

At least with my order still in the system I have some hope (however small) that if the constraints gets resolved then I might get the bronco I wanted.

Does anybody else here in the forum shares this opinion?

Same here. It's all or nothing for me!

 

[Fmuguira]

Response from Jeep HQ s …. !!

 

[Fmuguira]

I m thinking gonna be A LOT of nothings for A LOT of us….. I was reading an article from a Tech CEO saying earning pressure because now they ve got chip supply but no demand. So coming on 3 years, chips not a problem apparently but Hardtops, SAS ( shocks, wheels, tires??) and Lux still issues?? What have they been doing?

Puzzles me and seems like a lot of dropping the ball

 

[0ne]

Have patience, get what you want, no regrets or start shopping available inventory online, some private parties and dealerships are coming back to their senses on pricing for non-Badlands, non-Wildtrak, non-BRaptor, non-Heritage, non-Everglades stuff.

 

[Dave4x4]

@Ford Motor Company ,
I received the latest email from Ford…
Here is / was my response


I did not order some exotic custom made vehicle.
I spec’d out a Bronco that you, Ford Motor Company, publicly offered. I have compromised significantly from how I originally spec’d a Bronco to be built… all because Ford is unable to deliver on what they originally offered.
I have been a life long Ford Motor Company customer and have purchased many new Ford vehicles.
I have driving age family.
I paid $100 (twice) to reserve the right to order two Broncos back when reservations opened back in July and August of 2020.
If Ford is unable to provide what they originally offered (and have continued to offer) then I will take my (and my family’s) business to an Automobile company that can deliver what they offer.
I have no desire to pay significant money for a production vehicle that is not configured/equipped to my liking. Once again I configured my orders based on what Ford advertised.
I did not spec or request a single special/custom feature that was not publicly offered by Ford.
The competence level of the world seems to have drastically declined in recent years and Ford seems to be leading the pack in this dubious category.
Maybe consider changing to the approach/principle of “Under Promise and Over Deliver “ … it likely will do a better job of building Brand Loyalty than your current business model

 

[JimmyG]

Sadly the only thing you're gonna hear from them is crickets. Good attempt though. They don't care about their customers.

 

[Knittel]

What Happens if You Don’t Take One of These Actions?

If you take no action and leave your order as is, and your Bronco cannot be delivered as a 2023 model year, your order will be canceled. You will then need to place a 2024 model year order at the 2024 model year pricing.

 

[Dave4x4]

Sadly the only thing you're gonna hear from them is crickets. Good attempt though. They don't care about their customers.

Unfortunately true

 

[Leadville]

" global supply chain shortages "

Blah, Blah
Do they ever start a letter or speech w/o making excuses ?

Tell-tale sign of losers . . . Now they have to fail to prove themselves right

 

[tater_70]

Please enlighten me. I placed my Wildtrac order back in 21'. I ordered a loaded vehicle as it will be my last new Ford. With the recent news I dropped the Lux, Towing, Modular bumper from the build. Is this recent post telling me I have no chance of being scheduled? My dealer is clueless. I'm losing faith!

 

[stonerdoom]

So wait, are they asking us to change our orders again? They are literally building Wildtracks as we speak. This company is trash.

 

[choppersean]

Sorry, I know this sounds argumentative, but I think I am factual.

My reservation and order had fine print about them being able to deliver and that there were no guarantees other than you will get one.........albeit eventually.

That email, If I am not mistaken, doesn't say they cannot honor their offer.......they can and will, but you will just have to wait. They are just giving you suggestions and options on how you can get A / some Bronco sooner. Had they said you will get one with the equipment offered/ordered at an agreeable price and by a specified date, you might have something to stand on. Again, their fine print will always give them an out here.

I know you are pissed.........and I was as well for waiting more than 860 days for mine to arrive......but that email response is just going to go nowhere and won't change anything.

 

[WT205]

Didn’t sound like they had that many WTs left to build as of this week. They just want to clear the deck so they can open up order banks and get 2023.5/ 2024 prices for new orders. But, it will probably have the intended effect and get a bunch of people to downgrade or cancel- which is good for those us that won’t compromise.

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