Mishimoto not responding....

[cbrownabq]

SO, I had to cancel my bronco order....but I have one of Mishimoto's new catch can kits that I need to return. I have tried reaching customer service multiple times now via email and phone with no success. Are they closed?! WTF

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[Shotsy]

@Mishimoto

 

[cbrownabq]

Hey Shotsy, I don't know what to do at this point besides sell it here if I have to.

 

[Lifeliberty]

Just wait until a business day. On weekends there could be car shows. I know there's one in Cleveland right now and i think one in vegas
There's a couple vendors that are slow to respond. They are just busy, smaller staff, but they do respond

I'd say they are closed https://www.facebook.com/GoMishimoto/

https://www.instagram.com/mishimoto/

https://www.mishimoto.com/faq/

RETURNS
CAN I RETURN MY ITEM?
Yes, you can return your item up to 14 days after receiving it. All returns must be unopened and uninstalled.

HOW DO I RETURN MY ITEM?
First fill out the form on our contact us page with your order number to request a return authorization. Once you receive it, you will be asked to ship the item back to Mishimoto. Customers are responsible for return shipping.

DO YOU CHARGE A RESTOCKING FEE?
Yes, we charge a 12% restocking fee on all returned orders.

HOW LONG DOES IT TAKE TO RECEIVE A REFUND?
Once we receive your return, we will refund you within five business days.

 

[cbrownabq]

Thanks for the links. Yes I know they aren't actually closed....I did try during the week as well.

 

[Shotsy]

Hey Shotsy, I don't know what to do at this point besides sell it here if I have to.

They have a vendor account on the forum, so I mentioned them - hopefully they’ll respond to you.

(also, if you want to get someone’s attention, use @ like @cbrownabq)

 

[Mishimoto]

Hey @cbrownabq,

Shooting you a PM!

-Nick

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