I'm switching my reservation away from a Baltimore area dealer, curious if it's the same one? (Brand new to the area so I picked a random one in July not knowing anything about this area.) Would this dealer you're referring to have a bell in the name?It must be over a decade now. Yeah, it was 2008. The local Ford Dealer chewed me out in the showroom in front of everyone. This is the dealership that I was auto-assigned to and i quickly changed my dealership as soon as Ford let me.
Let me tell you a story about a man and the internet. We decided to look at the Saturn thing that was new, it was horrible, so we went to buy the Edge I had researched.
I get to the dealer, we get a green salesman and we test drive a mid-range Edge. Cloth seats and what not. I see the MSRP and we go and talk numbers. The salesman goes in, they assess my trade, and we wait. Here is the offer:
Full MSRP, minus Ford Incentives, Half the Value of our trade.
Now, A: I looked up my trade value before leaving the house, and B: The Saturn Dealer offered me that value, $4500. The ford dealer, $2000.
I said to the salesman that was a terrible offer and that the value of the trade was half of what is should be. Also, they have my keys, I can't just leave, which was my first instinct. He goes and gets the manager.
The sales manager proceeds to berate me and my wife like we are children. He stands there, telling us how we won't be able to find a better deal anywhere. When i complain about the trade value, he tells me how much of a POS my trade is. When I tell him I looked up this info on the internet he berates me further.
I am standing and pacing, asking for my keys and trying to get my stunned wife to stand up. The manager is red in the face and I am debating swinging on him or just calling the state police to get my keys back. Finally, he gives me the keys when I tell him that after that conversation, I would never step foot in his dealership again.
I live outside of the Baltimore Metro area. There are a dozen dealerships within an hours drive of my house. We go to the next one. We get a Limited Edge, fully loaded, same colors as the first one we tested, below invoice, $4500 for our trade.
I have stepped foot in my local dealership, but I have not gotten more than an oil change done there. I have bought Five fords since, at two other dealerships. I just don't understand people some times. The dealership is 9 miles from my house, the one I consider my main dealership is 14 miles.
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