cruzship

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Rob
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Rubicon
Bronco
First Edition
After waiting very patiently for months, years - I finally got the call the my FE Bronco arrived. BUT, my rep said, it was damaged. Basically, the windshield frame, windshield and front portion of the roof were all damaged. Probably rode on the bottom level during transport. Maybe the car above was bouncing up and down, maybe it was mine. Maybe the driver drove it a little too far when loading it? I don't know but I am VERY DISAPPOINTED. I don't mind the windshield or even the top being replaced, since that's easy enough but the damage to the windshield frame is really depressing.

The three options my dealer gave me:

  1. We'll fix it and you can buy it - Unclear what the vehicle history will be and quite honestly it doesn't feel like the new car feeling I was hoping for. I'll also need to sign a disclosure doc since the damage exceeded a certain % of MSRP.
  2. Walk away - I'm sure the dealer would love this one.
  3. Take a replacement F-150 Raptor - Not even close for an alternative. Apparently, they can't build anymore FE Bronco's (maybe true?), but not even offering me a Bronco replacement, just an F150. I confirmed w/ the dealer that they meant F150 and not the Bronco Raptor.

Ford needs to fix these delivery issues and take better care of these vehicles.

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Monster1926

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Bronco
First Edition
After waiting very patiently for months, years - I finally got the call the my FE Bronco arrived. BUT, my rep said, it was damaged. Basically, the windshield frame, windshield and front portion of the roof were all damaged. Probably rode on the bottom level during transport. Maybe the car above was bouncing up and down, maybe it was mine. Maybe the driver drove it a little too far when loading it? I don't know but I am VERY DISAPPOINTED. I don't mind the windshield or even the top being replaced, since that's easy enough but the damage to the windshield frame is really depressing.

The three options my dealer gave me:

  1. We'll fix it and you can buy it - Unclear what the vehicle history will be and quite honestly it doesn't feel like the new car feeling I was hoping for. I'll also need to sign a disclosure doc since the damage exceeded a certain % of MSRP.
  2. Walk away - I'm sure the dealer would love this one.
  3. Take a replacement F-150 Raptor - Not even close for an alternative. Apparently, they can't build anymore FE Bronco's (maybe true?), but not even offering me a Bronco replacement, just an F150. I confirmed w/ the dealer that they meant F150 and not the Bronco Raptor.

Ford needs to fix these delivery issues and take better care of these vehicles.

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If it’s to be fixed would you receive a discount? Also nothing would show up on the vehicle history if they were to fix it.
 

Jgtln

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Festus
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Black Diamond
It is a FE... I would have them fix it and keep it or see if they can put you into a Raptor Bronco instead. It doesn't look like a major job to fix. I would also ask how long they will warranty the repairs.
 

dgorsett

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Well sh%#. I'd probably go with #1, especially since it's a FE, no chance to get another one. Damage doesn't look too bad and honestly I'd take it even on my lowly BB, I've waited too long. Keep photos for documentation down the road if/when you go to sell.

I suppose if you would accept a different trim and they would do a priority build that would work, but that doesn't look like an option.
 

martyb

Badlands
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Fix it. My Denali came in with a huge dent in the C-Pillar. I had them fix it before I finalized the sale so I had some QC leverage.
 

RagnarKon

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Such a bummer.

This happened to my father once on an F-250. The bed on the truck was heavily damaged in-transit near the end of a production year and Ford didn’t have any room in the production schedule to fit in a rebuild. This was before all of the part shortage nonsense, so they simply offered him a newer model year, but the newer model didn’t have the options he wanted. Ended up having them replace the bed with a bed from a wrecked F-250 (frontal collision so the bed was fine) and color-matched it. Got a fairly significant discount due to the wait.

Honestly… I’d probably have them fix it. The damage isn’t too bad at all, and it’s going to be your only chance at a First Edition.
 

privateer35

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My only fear greater than ADM...
 

Gflight2002

Outer Banks
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Outer Banks
After waiting very patiently for months, years - I finally got the call the my FE Bronco arrived. BUT, my rep said, it was damaged. Basically, the windshield frame, windshield and front portion of the roof were all damaged. Probably rode on the bottom level during transport. Maybe the car above was bouncing up and down, maybe it was mine. Maybe the driver drove it a little too far when loading it? I don't know but I am VERY DISAPPOINTED. I don't mind the windshield or even the top being replaced, since that's easy enough but the damage to the windshield frame is really depressing.

The three options my dealer gave me:

  1. We'll fix it and you can buy it - Unclear what the vehicle history will be and quite honestly it doesn't feel like the new car feeling I was hoping for. I'll also need to sign a disclosure doc since the damage exceeded a certain % of MSRP.
  2. Walk away - I'm sure the dealer would love this one.
  3. Take a replacement F-150 Raptor - Not even close for an alternative. Apparently, they can't build anymore FE Bronco's (maybe true?), but not even offering me a Bronco replacement, just an F150. I confirmed w/ the dealer that they meant F150 and not the Bronco Raptor.

Ford needs to fix these delivery issues and take better care of these vehicles.

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So sorry to see this bud. If it were me, I'd have them fix it, make sure the repair is separately warranted. It doesn't look that bad and once repaired you'll never know it was damaged...and it is a FE...and as you found out...can't get another one.
 

talbot

Badlands
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Badlands
Clubs
 
Im not a body guy but that looks fairly minor

fix it and enjoy
 

uncledoodoo

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fix it as long as the title isn't going to come back as "reconditioned" (the "percentage of MSRP" deal is a little fishy, and makes me think that might happen)
 

Compta38

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If this happens to my Badlands my wife would stab me if I didn't take the Raptor. In your case with it being an FE I would make them fix it. I would just hate it showing up on Carfax.

 

 
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