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I thought I was allowed to change my order at anytime up until I had a VIN assigned. Based on that knowledge, I changed from Black Diamond to Badlands in May. After the Webasto fiasco at the end of May, I switched again to a Badlands 4 door with soft top. Called the Customer Care number [800-334-4375] to ask what the system shows for my order. Was told it is a 2 door Black Diamond. That is not what was input into WBDO by my dealer. Where is the disconnect? This is why I do not have a VIN and build date. How do I resolve the disconnect between WBDO and what is reflected on Ford.com? Talking on the phone went in circles. Rant over.
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