Received Bronco Survey 1/24

[Tricky Dick]

I just got this. I don't think they're going to like some of my answers.

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[Phil]

just completed mines I told them i want to participate in an interview got some things i want to get off my chest lol

 

[604Bronco]

Is the survey for the dealership or for connecting with Ford Customer Service?

Only reason I ask is I received a survey after picking up my Bronco and it was all dealership focused. I needed to step back and answer it from a dealership perspective; not a Ford perspective. There was a spot for me to voice my "concerns" on the Ford process, but the rest was fairly positive on the rest.

 

[Lilj4425]

Gosh I hope my resume looks good for the interview.

 

[Phil]

Is the survey for the dealership or for connecting with Ford Customer Service?

Only reason I ask is I received a survey after picking up my Bronco and it was all dealership focused. I needed to step back and answer it from a dealership perspective; not a Ford perspective. There was a spot for me to voice my "concerns" on the Ford process, but the rest was fairly positive on the rest.

this has to be Ford direct related since I can't even place my order because my reservation isn't showing up in my account online and I keep getting the run around

 

[j_marinelli]

I just got this. I don't think they're going to like some of my answers.

Just filled out mine. Not a whole lot on the post purchase survey other than if I would be willing "to do a 45 minute interview". I did check yes on that. If anyone on this forum does end up that interview, I would love to know how it goes and what all does it cover.

 

[Phil]

this has to be Ford direct related since I can't even place my order because my reservation isn't showing up in my account online and I keep getting the run around

but I keep getting the emails as if I am walking through all the hoops to order LOL Ford is so screwed up

 

[Mike_D]

Oh man, that’s 45 minutes I’d look forward to spending.

 

[mdahan]

Same.

 

[DillyCrack]

No 19-24 option for age but under 18 is an option.

 

[Major_Bullsteak]

Ford has wasted too much of my time already. I don't have a spare 45 minutes to give them.

 

[Tricky Dick]

Is the survey for the dealership or for connecting with Ford Customer Service?

Only reason I ask is I received a survey after picking up my Bronco and it was all dealership focused. I needed to step back and answer it from a dealership perspective; not a Ford perspective. There was a spot for me to voice my "concerns" on the Ford process, but the rest was fairly positive on the rest.

Seems to be about the whole experience. One question was how long will you wait before cancelling your order. The longest option was 3+ years.

 

[Bradnewt]

I just completed my survey and signed up for the 45 min. interview. I can hardly wait. I have some venting to do.

 

[Pseudoko]

No 19-24 option for age but under 18 is an option.

because this buying process has already aged you 10 years

 

[HeliPilot]

Seems to be about the whole experience. One question was how long will you wait before cancelling your order. The longest option was 3+ years.

That is a bullish** question to ask. I would have found a way to go ballistic.

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