[Resolved] Off roadeo not honoring $250 credit

2.3BigBend

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This is unbelievable. The voucher given to lessen the frustration of customers is instead only causing more frustration and confusion.
At this point I wouldn't be surprised if we got there and they put us in a Jeep because they ran out of Bronco's. . . . . . . .

On a serious note, I was excited for the announcement of the NH location. But, it's 9 hour's away and to take my wife and 2 kids, I would have to pay $1,000 in guest fees, $400-$500 for two night stay. That's a week at the beach. I can't justify that, although it looks like a great time. I got nothing on the voucher, apparently that was only for people who ordered before a certain date? I have a year from delivery, maybe I'll change my mind before then. 🤔
 

LoloG

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Was there a separate email sent with a voucher number or something? Trying to sign up for TX and the account isn't showing a voucher...
 
OP
OP

Jpdisco

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Was there a separate email sent with a voucher number or something? Trying to sign up for TX and the account isn't showing a voucher...
I believe it depends when you reserved your bronco. I reserved mine the morning after they opened it.
 

LoloG

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I believe it depends when you reserved your bronco. I reserved mine the morning after they opened it.
The email I got didn't mention that you had to reserve by a certain date. It's the same one everyone else has posted. Why is everything so complicated for Ford right now?! I guess I'll call customer service.
 

Cdrdan71

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The email I got didn't mention that you had to reserve by a certain date. It's the same one everyone else has posted. Why is everything so complicated for Ford right now?! I guess I'll call customer service.
"We know you want your Bronco. And we want to get you and your Bronco out on the trails as soon as possible. While you wait, we're developing exclusive experiences for you, including early access to Bronco Off-Roadeo and we are providing you a $250 voucher to be used at any one of the four Bronco Off-Roadeos – this can be used for experience add-ons, merchandise, or toward the price of bringing a guest and is valid until December 2023. To learn more about Bronco Off-Roadeo, www.BroncoOffRoadeo.com – we hope we see you there. Finally, we will be sending exclusive invitations to upcoming events, where you'll have the opportunity to experience Bronco firsthand.”


The email was sent on March 25th and didn't mention any #'s or dates. Also, those of us that went and didn't bring a guest never got the voucher for are supposed $250 for add-ons or merchandise
 

Raptor911

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The beach will always be there. I am willing to bet the off-roadeo will not live forever.

At this point I wouldn't be surprised if we got there and they put us in a Jeep because they ran out of Bronco's. . . . . . . .

On a serious note, I was excited for the announcement of the NH location. But, it's 9 hour's away and to take my wife and 2 kids, I would have to pay $1,000 in guest fees, $400-$500 for two night stay. That's a week at the beach. I can't justify that, although it looks like a great time. I got nothing on the voucher, apparently that was only for people who ordered before a certain date? I have a year from delivery, maybe I'll change my mind before then. 🤔
 

Thane

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Guest voucher not working as of 7/21 10:00 am, $648 for 2.

I could rent a jeep for less and hit my own trails without nannies guiding me. I know it wouldnt be a Bronco, but that is a fleecing for a glorified test drive.
 

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Jpdisco

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in the reservation page it now says they will refund you within 2-3 weeks if you have a voucher. I didnt get a screen shot.
Refund you of merch purchases?
Try to get a screen shot if you can. I didn’t spend $250 but I’d like what I purchased to be refunded!
 

Werkedperformance

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Refund you of merch purchases?
Try to get a screen shot if you can. I didn’t spend $250 but I’d like what I purchased to be refunded!
250 off your guest.
said pay full now, get refund in 2-3 weeks.
 

Vinny6G

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250 off your guest.
said pay full now, get refund in 2-3 weeks.
That sucks. "Here's a voucher for your guest! Oh, but front the costs now and we'll refund you down the road."
 

Bronc-OH

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Guest voucher not working as of 7/21 10:00 am, $648 for 2.

I could rent a jeep for less and hit my own trails without nannies guiding me. I know it wouldnt be a Bronco, but that is a fleecing for a glorified test drive.
2 guests plus you right?
 

Atomicdog

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2 guests plus you right?
Probably 1 guest. Even with my "free" Bronco Off-Roadeo Experience I had to lay out $235. It was a $200 refundable deposit and a $35 reservation fee. :rollleyes
 
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