[Resolved] Off roadeo not honoring $250 credit

[ChrissaJ]

Shirts and hats for family and friends. Good stuff

No accessories for the Bronco?

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[Jpdisco]

They have finally reached out to me with a solution to spend the $250 credit on merch.

“ Hello,

You had expressed interest in using your eligible $250 voucher towards merchandise at the Bronco Off-Roadeo.

Attached is the Off-Roadeo Shopping Guide. If you are still interested please complete and return the information below:

Name
Address
Phone number
Email
List of product -

An invoice and shipping confirmation will be sent to you after we have received your order and it has been completed.

Please let us know if you have any additional questions.”

They also attached a file of all the available Off Roadeo merch.

Took over two months but they finally made it right.

 

[Drex]

They have finally reached out to me with a solution to spend the $250 credit on merch.

“ Hello,

You had expressed interest in using your eligible $250 voucher towards merchandise at the Bronco Off-Roadeo.

Attached is the Off-Roadeo Shopping Guide. If you are still interested please complete and return the information below:

Name
Address
Phone number
Email
List of product -

An invoice and shipping confirmation will be sent to you after we have received your order and it has been completed.

Please let us know if you have any additional questions.”

They also attached a file of all the available Off Roadeo merch.

Took over two months but they finally made it right.

'Invoice' could go either way on being a bill (and waiting for reimbursement as above) or showing credit, are they going to use the credit towards shipping as well?

I would be curious to see how Ford's vendor follows through on this stuff, please post the results if you think of it in the future, thanks!

 

[Jpdisco]

'Invoice' could go either way on being a bill (and waiting for reimbursement as above) or showing credit, are they going to use the credit towards shipping as well?

I would be curious to see how Ford's vendor follows through on this stuff, please post the results if you think of it in the future, thanks!

FYI they didn’t charge me taxes or shipping. The invoice says “VOUCHER” under the discount section and the discount is $250.

 

[M&M Beer]

They can keep my money Moab was worth every penny.

 

[FellowM3]

Just signed up for the Off-rodeo in NH for Oct 30th.

Paid $630 in total for me and one guest.

From my understanding, I should be getting the $250 refunded back to me 2-3 weeks AFTER the event, and then the $200 deposit refunded to me when I take delivery of the bronco? Can someone confirm if I'm getting this right?

 

[Njchris1968]

Yea I was trying to figure how the refund you the 200.00

 

[LeBronco]

how did ya'll get the voucher? i am taking my daughter in November and wanted to use the voucher for her attendance. Problem is I never got one!! I haven't received anything, ever, no mugs, no hammock, no VIN, nothing!!!! I own one!!! I paid $10k over to get it and still have our OG on order for my daughter and we have only received two emails from them EVER!!!!!!! The last one about the hard top delay. This has really bee one of the most terrible experiences I have ever had with any major purchase. My wife's last 5 vehicles have been fords. 2013 Explorer XLT, 2016 Explorer Platinum, 2018 Expedition Platinum, 2019 Expedition Platinum, 2021 Bronco!!!!!!!!!

 

[sonofhammer]

Just signed up for the Off-rodeo in NH for Oct 30th.

Paid $630 in total for me and one guest.

From my understanding, I should be getting the $250 refunded back to me 2-3 weeks AFTER the event, and then the $200 deposit refunded to me when I take delivery of the bronco? Can someone confirm if I'm getting this right?

FWIW, I just signed up today, and was able to apply my voucher at purchase

 

[bigblueboing]

how did ya'll get the voucher? i am taking my daughter in November and wanted to use the voucher for her attendance. Problem is I never got one!! I haven't received anything, ever, no mugs, no hammock, no VIN, nothing!!!! I own one!!! I paid $10k over to get it and still have our OG on order for my daughter and we have only received two emails from them EVER!!!!!!! The last one about the hard top delay. This has really bee one of the most terrible experiences I have ever had with any major purchase. My wife's last 5 vehicles have been fords. 2013 Explorer XLT, 2016 Explorer Platinum, 2018 Expedition Platinum, 2019 Expedition Platinum, 2021 Bronco!!!!!!!!!

Again a lot of words for “I’m rich, you broke”. But I’ll bite. You get it when you made the reservation and they only opened it to reservation holders
But I mean you rich so just pay the full price for it? Not sure I understand here.

 

[BroncoBoy22]

Just signed up for the Off-rodeo in NH for Oct 30th.

Paid $630 in total for me and one guest.

From my understanding, I should be getting the $250 refunded back to me 2-3 weeks AFTER the event, and then the $200 deposit refunded to me when I take delivery of the bronco? Can someone confirm if I'm getting this right?

That is correct. I just got my refund a couple weeks ago

 

[Daktari]

really? People get a free off road experience riding a free car and a voucher for a guest and then there's whining about not getting to use that for a tshirt or hat or cup? SMH

this forum needs more cheese with all that whine....

 

[BroncoBoy22]

really? People get a free off road experience riding a free car and a voucher for a guest and then there's whining about not getting to use that for a tshirt or hat or cup? SMH

this forum needs more cheese with all that whine....

in their defense it’s not “free”. You come out of pocket for it and then get reimbursed for most of it later (not all)

It’s definitely worth way more than the cost I loved it! But it’s not free

 

[Daktari]

well, maybe not entirely free, but really, what other car did you ever buy that offers you to drive a not your car through dirt and mud and over rocks while being guided by professional drivers to teach you what to do? I don't know of any, maybe with some outlandish performance cars? Do you get a driving class if you spend 250+k on a Lamborghini? Maybe, I don't know. Should come with it, but you can order a base base Bronco with nothing added and go for one of these? And then people whine about having to pay for some stupid tshirt or hat? Irrational entitlement IMO. And for a totally neglible amount of money if you can afford any Bronco, let alone one of the higher trims. That's just stupid "Ford owes me this and that and lied to me" nonsense that's festering all over this negative forum. Negativity about their supposed dream car because they didn't get it yesterday, LOL.

 

[Njchris1968]

FWIW, I just signed up today, and was able to apply my voucher at purchase

I tried to sign up in Nevada did not see anyplace to use the voucher. Think I’ll try calling them today.
chris

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