Sponsored

[Resolved] Off roadeo not honoring $250 credit

2.3BigBend

Base
Well-Known Member
First Name
Jim
Joined
Apr 24, 2021
Threads
0
Messages
261
Reaction score
496
Location
PA
Vehicle(s)
Work Beater
Your Bronco Model
Base
This is unbelievable. The voucher given to lessen the frustration of customers is instead only causing more frustration and confusion.
At this point I wouldn't be surprised if we got there and they put us in a Jeep because they ran out of Bronco's. . . . . . . .

On a serious note, I was excited for the announcement of the NH location. But, it's 9 hour's away and to take my wife and 2 kids, I would have to pay $1,000 in guest fees, $400-$500 for two night stay. That's a week at the beach. I can't justify that, although it looks like a great time. I got nothing on the voucher, apparently that was only for people who ordered before a certain date? I have a year from delivery, maybe I'll change my mind before then. 🤔
 

LoloG

Badlands
Well-Known Member
Joined
Feb 19, 2021
Threads
0
Messages
48
Reaction score
95
Location
Alabama
Vehicle(s)
Toyota Highlander
Your Bronco Model
Badlands
Clubs
 
Was there a separate email sent with a voucher number or something? Trying to sign up for TX and the account isn't showing a voucher...
 
OP
OP

Jpdisco

Badlands
Well-Known Member
First Name
Jean-Paul
Joined
Jul 17, 2020
Threads
4
Messages
50
Reaction score
56
Location
Renton, WA
Vehicle(s)
2021 bronco badlands
Your Bronco Model
Badlands
Was there a separate email sent with a voucher number or something? Trying to sign up for TX and the account isn't showing a voucher...
I believe it depends when you reserved your bronco. I reserved mine the morning after they opened it.
 

LoloG

Badlands
Well-Known Member
Joined
Feb 19, 2021
Threads
0
Messages
48
Reaction score
95
Location
Alabama
Vehicle(s)
Toyota Highlander
Your Bronco Model
Badlands
Clubs
 
I believe it depends when you reserved your bronco. I reserved mine the morning after they opened it.
The email I got didn't mention that you had to reserve by a certain date. It's the same one everyone else has posted. Why is everything so complicated for Ford right now?! I guess I'll call customer service.
 

Sponsored

Cdrdan71

Outer Banks
Well-Known Member
First Name
Dan
Joined
Jul 20, 2020
Threads
6
Messages
207
Reaction score
311
Location
Fort Worth Texas
Vehicle(s)
2
Your Bronco Model
Outer Banks
The email I got didn't mention that you had to reserve by a certain date. It's the same one everyone else has posted. Why is everything so complicated for Ford right now?! I guess I'll call customer service.
"We know you want your Bronco. And we want to get you and your Bronco out on the trails as soon as possible. While you wait, we're developing exclusive experiences for you, including early access to Bronco Off-Roadeo and we are providing you a $250 voucher to be used at any one of the four Bronco Off-Roadeos – this can be used for experience add-ons, merchandise, or toward the price of bringing a guest and is valid until December 2023. To learn more about Bronco Off-Roadeo, www.BroncoOffRoadeo.com – we hope we see you there. Finally, we will be sending exclusive invitations to upcoming events, where you'll have the opportunity to experience Bronco firsthand.”


The email was sent on March 25th and didn't mention any #'s or dates. Also, those of us that went and didn't bring a guest never got the voucher for are supposed $250 for add-ons or merchandise
 

Raptor911

Raptor
Well-Known Member
First Name
Raptor911
Joined
Jun 17, 2020
Threads
161
Messages
5,347
Reaction score
11,808
Location
Broadlands, VA
Vehicle(s)
2021 F150 Raptor, 2022 Wildtrak
Your Bronco Model
Raptor
The beach will always be there. I am willing to bet the off-roadeo will not live forever.

At this point I wouldn't be surprised if we got there and they put us in a Jeep because they ran out of Bronco's. . . . . . . .

On a serious note, I was excited for the announcement of the NH location. But, it's 9 hour's away and to take my wife and 2 kids, I would have to pay $1,000 in guest fees, $400-$500 for two night stay. That's a week at the beach. I can't justify that, although it looks like a great time. I got nothing on the voucher, apparently that was only for people who ordered before a certain date? I have a year from delivery, maybe I'll change my mind before then. 🤔
 

Thane

Badlands
Well-Known Member
First Name
Thane
Joined
Sep 12, 2020
Threads
0
Messages
114
Reaction score
325
Location
Dana Point, CA
Vehicle(s)
10 FJ Cruiser, 21 JLURXR
Your Bronco Model
Badlands
Guest voucher not working as of 7/21 10:00 am, $648 for 2.

I could rent a jeep for less and hit my own trails without nannies guiding me. I know it wouldnt be a Bronco, but that is a fleecing for a glorified test drive.
 
OP
OP

Jpdisco

Badlands
Well-Known Member
First Name
Jean-Paul
Joined
Jul 17, 2020
Threads
4
Messages
50
Reaction score
56
Location
Renton, WA
Vehicle(s)
2021 bronco badlands
Your Bronco Model
Badlands
in the reservation page it now says they will refund you within 2-3 weeks if you have a voucher. I didnt get a screen shot.
Refund you of merch purchases?
Try to get a screen shot if you can. I didn’t spend $250 but I’d like what I purchased to be refunded!
 

Sponsored

Werkedperformance

Badlands
Well-Known Member
First Name
Mike
Joined
Jul 16, 2020
Threads
50
Messages
917
Reaction score
2,256
Location
Philthy
Website
www.instagram.com
Vehicle(s)
Badlands 4dr 7MT
Your Bronco Model
Badlands
Refund you of merch purchases?
Try to get a screen shot if you can. I didn’t spend $250 but I’d like what I purchased to be refunded!
250 off your guest.
said pay full now, get refund in 2-3 weeks.
 

Vinny6G

Black Diamond
Well-Known Member
First Name
Jason
Joined
Aug 13, 2020
Threads
9
Messages
590
Reaction score
1,656
Location
Texas
Vehicle(s)
Bronco
Your Bronco Model
Black Diamond
Clubs
 
250 off your guest.
said pay full now, get refund in 2-3 weeks.
That sucks. "Here's a voucher for your guest! Oh, but front the costs now and we'll refund you down the road."
 

Bronc-OH

Base
Well-Known Member
Joined
Jul 9, 2020
Threads
2
Messages
1,384
Reaction score
3,238
Location
New York
Vehicle(s)
Jeep XK, Jeep WJ
Your Bronco Model
Base
Guest voucher not working as of 7/21 10:00 am, $648 for 2.

I could rent a jeep for less and hit my own trails without nannies guiding me. I know it wouldnt be a Bronco, but that is a fleecing for a glorified test drive.
2 guests plus you right?
 

Atomicdog

Base
Well-Known Member
First Name
Eddie
Joined
Oct 11, 2020
Threads
5
Messages
702
Reaction score
1,736
Location
Philadelphia
Vehicle(s)
.
Your Bronco Model
Base
Clubs
 
2 guests plus you right?
Probably 1 guest. Even with my "free" Bronco Off-Roadeo Experience I had to lay out $235. It was a $200 refundable deposit and a $35 reservation fee. :rollleyes
Sponsored

 
 


Top