Sponsored

Screen going black after connecting to CarPlay

Ford Motor Company

First Edition
Well-Known Member
Official Ford Account
First Name
Ford
Joined
May 25, 2021
Threads
9
Messages
4,618
Reaction score
6,645
Location
Dearborn
Vehicle(s)
Bronco, Bronco Sport
Your Bronco Model
First Edition
Screen works perfectly fine, but once I hit the car play button on the screen it goes black. Volume still shows on the screen while black if I adjust it and I’ve tried multiple restarting it but nothing changes. Anyone have a similar issue or a possible fix?
(8inch screen)
Hello! Send us a private message with your VIN and the name and location of your local Ford dealer. I’d be happy to see what I can do to assist with this screen concern. Thanks!
Sponsored

 

Ford Motor Company

First Edition
Well-Known Member
Official Ford Account
First Name
Ford
Joined
May 25, 2021
Threads
9
Messages
4,618
Reaction score
6,645
Location
Dearborn
Vehicle(s)
Bronco, Bronco Sport
Your Bronco Model
First Edition
I have the same screen. My screen goes black every once in a while. Sometimes after a while it reboots and comes back up. Sometimes I have to pull over, turn the vehicle off, open a door (so the bronco animation plays), and then turn it back on and I have a screen again. Super annoying when I'm using navigation in an unfamiliar area, sometimes I have to pull off the highway.

Also my carplay only works hardwired now, wireless carplay never connects (suspect this is a bluetooth issue). Wireless carplay worked great for the first month, then completely stopped. My 2011 Taurus SHO had similar issues with bluetooth as well.

Dreading making a service call for this but I feel like it's inevitable.
Hi there! Will you send us a message with your VIN and your local Ford dealer? I can look into things on my end.
 
OP
OP
DillyCrack

DillyCrack

Base
Well-Known Member
First Name
Dylan
Joined
Jan 25, 2021
Threads
12
Messages
88
Reaction score
183
Location
Philadelphia
Vehicle(s)
2021 Base Bronco
Your Bronco Model
Base
Clubs
 
Hello! Send us a private message with your VIN and the name and location of your local Ford dealer. I’d be happy to see what I can do to assist with this screen concern. Thanks!
Reset my phone a few times and it works now. Thank you!
Sponsored

 
 


Top