- First Name
- Joel
- Joined
- Jul 5, 2021
- Threads
- 15
- Messages
- 309
- Reaction score
- 534
- Location
- Canby oregon
- Vehicle(s)
- 2016 fusion energi
- Your Bronco Model
- Wildtrak
- Thread starter
- #1
I'd like to start off by saying that I understand production issues, I understand getting parts from suppliers, then mandates and shutdowns kill those supplies mucking up production. I don't understand why allocations changed, but not what this is about. I get the frustration from people when Jeep can pop out a 4xe or another Wrangler weeks after order, but Jeep has had those suppliers and probably backup suppliers in place for a very long time. Bronco parts probably not as long being a brand new vehicle. Ford probably could have done a better job on securing multiple suppliers. Whatever our opinions are the one thing that most of us can agree on is hindsight is 20/20.
My issue is the one thing, THE ONE THING that Ford should be able to fully control and to make sure it's done right, is shipping your vehicle to the right flipping state. My (and at least 2 others in my area) Bronco was on rail and on route to it's destination. I tracked the rail daily, expecting it's final destination to be the Portland Rail Yard in Oregon. Low and behold about 4 weeks ago, tracking stops in Richmond CA. After a couple weeks tracking says that my bronco has been released to the customer, BNSF, and that the rail car was released in, wait for it, Richmond CA. I finally got out of my dealer (not their fault, confirmed from other 2's dealer as well) that @Ford Motor Company sent our bronco's to the wrong state, and now they are sitting at the BNSF Automotive Facility in Richmond CA, and they don't know how long before they can get it up to us! I get that there's a driver shortage, but now I don't care. I have not been waiting as long as some others, but I know that one of those Broncos belong to a July 2020 reservation holder and this, THIS is unacceptable. We wait, we take the BS of a unpainted tailgate, bad valves in a particular date range of the 2.7, various other things that are QC issues. But the complete incompetence of not making sure deliveries are going to the right location boggles my mind.
All due respect to the employees at Ford and those in the positions of shipping, I acknowledge that I do not know your job or what it entails, but how can this happen? I don't know if Ford is putting pressure on getting Broncos sent out and not pushing for proper checks and balances or what the deal is, but Ford as a company needs to straighten out the one thing, ONE THING they should be able to manage properly which is getting the vehicle to the right state, right rail yard, and not miss the destination by 619 miles. And to top it all off, we can't go and get it. Give me the OK, sign whatever forms and I will do the 20 hour round trip to get my vehicle and take this off your plate since it seems to be a hassle to double check that a Bronco gets delivered to the right place.
This could be an issue with CSX and BNSF, I DON"T CARE! It's Ford's responsibility to make sure the delivery address is correct on the paperwork, and if shipping gets messed up it should get resolved ASAP and not "we don't know when we can get it up to you", (what my dealer was told from Ford). "We don't know when we can get it up to you" is unacceptable, figure it out!
I'm not the type to go all negative on something and I'm usually a pretty understanding person. I guess I was thinking that I was near the end of the production melee that is creating a Bronco, and technically I guess I am. Now my Bronco sits miss shipped, which was totally something that most motor companies seem to be able to handle properly.
Rant over, continue on with your lives, thank you for reading.
My issue is the one thing, THE ONE THING that Ford should be able to fully control and to make sure it's done right, is shipping your vehicle to the right flipping state. My (and at least 2 others in my area) Bronco was on rail and on route to it's destination. I tracked the rail daily, expecting it's final destination to be the Portland Rail Yard in Oregon. Low and behold about 4 weeks ago, tracking stops in Richmond CA. After a couple weeks tracking says that my bronco has been released to the customer, BNSF, and that the rail car was released in, wait for it, Richmond CA. I finally got out of my dealer (not their fault, confirmed from other 2's dealer as well) that @Ford Motor Company sent our bronco's to the wrong state, and now they are sitting at the BNSF Automotive Facility in Richmond CA, and they don't know how long before they can get it up to us! I get that there's a driver shortage, but now I don't care. I have not been waiting as long as some others, but I know that one of those Broncos belong to a July 2020 reservation holder and this, THIS is unacceptable. We wait, we take the BS of a unpainted tailgate, bad valves in a particular date range of the 2.7, various other things that are QC issues. But the complete incompetence of not making sure deliveries are going to the right location boggles my mind.
All due respect to the employees at Ford and those in the positions of shipping, I acknowledge that I do not know your job or what it entails, but how can this happen? I don't know if Ford is putting pressure on getting Broncos sent out and not pushing for proper checks and balances or what the deal is, but Ford as a company needs to straighten out the one thing, ONE THING they should be able to manage properly which is getting the vehicle to the right state, right rail yard, and not miss the destination by 619 miles. And to top it all off, we can't go and get it. Give me the OK, sign whatever forms and I will do the 20 hour round trip to get my vehicle and take this off your plate since it seems to be a hassle to double check that a Bronco gets delivered to the right place.
This could be an issue with CSX and BNSF, I DON"T CARE! It's Ford's responsibility to make sure the delivery address is correct on the paperwork, and if shipping gets messed up it should get resolved ASAP and not "we don't know when we can get it up to you", (what my dealer was told from Ford). "We don't know when we can get it up to you" is unacceptable, figure it out!
I'm not the type to go all negative on something and I'm usually a pretty understanding person. I guess I was thinking that I was near the end of the production melee that is creating a Bronco, and technically I guess I am. Now my Bronco sits miss shipped, which was totally something that most motor companies seem to be able to handle properly.
Rant over, continue on with your lives, thank you for reading.
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