Sync 4 12 inch display dead

eric0w

Badlands
Well-Known Member
First Name
Eric
Joined
Oct 7, 2021
Threads
4
Messages
46
Reaction score
178
Location
Los Angeles
Vehicle(s)
2021 Bronco
Your Bronco Model
Badlands
My Bronco has been at the dealership for a month now waiting for a new radio unit (my Sync 4 screen completely died and won’t turn on no matter what we tried. Plug battery, check fuse, hold the on/off button and skip button for 10 seconds, etc.).

Dealer diagnosis determines that the vehicle needs a new sync 4 unit, but there is still no ETA on the part after a whole month of waiting, it is back ordered.

Does anyone here have similar issues, or does anyone have any idea how much longer I will have to wait to get a new Sync 4 head unit? I had the Bronco for only a month and it’s been gone for as long as I had it. 😭 😭 😭

BBE5100B-8767-4480-BDE1-5EC607EDEE76.jpeg
F506314D-4F6E-4874-83A2-A0A6EE32F17F.jpeg
9B67BE60-C605-42CF-AAC3-237F4B02F307.jpeg


Advertisement
 

babraunagel

Badlands
Well-Known Member
First Name
Brian
Joined
Feb 9, 2020
Threads
4
Messages
313
Reaction score
629
Location
Golden, Colorado
Vehicle(s)
Toyota FJ Cruiser
Your Bronco Model
Badlands
Clubs
 
Sorry to hear that @eric0w -- please keep us posted.
 

Cbiggs

Badlands
Well-Known Member
First Name
Cory
Joined
Mar 7, 2021
Threads
5
Messages
616
Reaction score
1,109
Location
West Chester PA, OCNJ
Vehicle(s)
85 CJ, 94 YJ, 04 JK, 17 Taco
Your Bronco Model
Badlands
Clubs
 
Can they not just call you when it arrives? That suuuckks! Sorry, but your rig looks great, especially if you’re a Bucknell Bison!
 

cracKen

Badlands
Well-Known Member
First Name
Ken
Joined
Dec 20, 2021
Threads
0
Messages
62
Reaction score
69
Location
Washington
Vehicle(s)
Honda Accord
Your Bronco Model
Badlands
Clubs
 
Any update? Can’t it just be drive like a dumb car (non smartphone), why does it need to sit at the dealership awaiting parts?
 
OP
OP
eric0w

eric0w

Badlands
Well-Known Member
First Name
Eric
Joined
Oct 7, 2021
Threads
4
Messages
46
Reaction score
178
Location
Los Angeles
Vehicle(s)
2021 Bronco
Your Bronco Model
Badlands
Any update? Can’t it just be drive like a dumb car (non smartphone), why does it need to sit at the dealership awaiting parts?
I sourced my own sync 4 unit and replaced it. Couldn’t wait for ford to do it.
 

Advertisement

MistaGavin

Base
Well-Known Member
First Name
Mike
Joined
Jul 26, 2020
Threads
2
Messages
115
Reaction score
235
Location
Alaska
Vehicle(s)
'00 F-150 & '68 Mustang GT
Your Bronco Model
Base
That would be irritating; I’d want my truck back with no lcd until the parts arrived.
 

SnowBronco

Badlands
Well-Known Member
First Name
Dave
Joined
Aug 18, 2020
Threads
67
Messages
1,450
Reaction score
4,233
Location
Canada
Vehicle(s)
Ranger
Your Bronco Model
Badlands
Clubs
 
My 12" display has flickered and gone out a few times now. But it comes back on. Was going to see about it getting checked out tomorrow. I've had my bronco for about 3.5 week now too. Just hitting around 1000 miles.
 

cracKen

Badlands
Well-Known Member
First Name
Ken
Joined
Dec 20, 2021
Threads
0
Messages
62
Reaction score
69
Location
Washington
Vehicle(s)
Honda Accord
Your Bronco Model
Badlands
Clubs
 
I sourced my own sync 4 unit and replaced it. Couldn’t wait for ford to do it.
ebay? How much did it cost? How easy was it to change the unit?
 
OP
OP
eric0w

eric0w

Badlands
Well-Known Member
First Name
Eric
Joined
Oct 7, 2021
Threads
4
Messages
46
Reaction score
178
Location
Los Angeles
Vehicle(s)
2021 Bronco
Your Bronco Model
Badlands
ebay? How much did it cost? How easy was it to change the unit?
Not eBay. But it cost me $1000. It is not easy to change. The whole dash needs to come apart. Even the passenger airbag. But I did it anyways. Couldn’t wait anymore. If you need the contact to get the sync unit, DM me.
Advertisement

 

 
Top