Well now I'm curious. How DO you roll (is this still the proper term for windows that don't have a crank handle?) The windows down from the outside of your Honda? I don't own one, I'm just wondering what PFM you have in your bag there....
My local dealer, Stuckey Ford in Hollidaysburg PA is/was guilty of all of that. At one point I mentioned the term Bronco Specialist to the sales manager and he laughed and said “right”. Would never give me a price so I dropped them hard.
I can only go by my experience. Mine tiny dealer with 17 orders and 1 allocation so far and they have been pretty much flawless. Oder transfer, order process, build schedule, delay update, order changes all good to go. I think dealers in general focus on what they have to sell that day or 30-60 days ahead, the Bronco, from both the initial ford approach, to the delays, wasn't in most dealers wheelhouse. Just saying it's not a ford only issue, but they certainly played their part
Screw that, we are the customer and deserve better for our money. They are providing a service and they get paid to provide that service, so provide it. Know your product!
”Not making a dime”? They already have an $1100 deposit from me which must be used somehow within the dealership. Multiply that 30x for the converted orders at that dealer and I’d say they are making some money.
I cringe at the dealer/manufacturer business model, as a consumer. I loathe the process and I sometimes feel like the dealer is a speed bump rather than a helpful facilitator. All this said, it is the business model, like using a Realtor to get access to the MLS to sell a home. Some industries have gate keepers, and the dealers are gate keepers. At this point, the sales people have little financial interest as they might not get a Bronco on their lot, to sell, until deep into 2022 or even 2023. Their workforce is highly transient, turn over is high, professionalism is low. They want to sell you a car TODAY, not some mythical time in the future when they might not even be employed at the dealership.
Who have you paid? As far as I know, zero Broncos have been sold, so NOBODY has been paid shit yet, so getting uppity is just false bravado.
Right. They're interested in one thing: selling what's on their sales lot TODAY. Which is why they're always trying to talk you into a vehicle they have on-hand - whether it's the right vehicle for you or not. It's the right vehicle for THEM.
Hold the unlock button for windows down and sunroof open, up and sunroof closed is a little tricky as you have to insert the key from the fob into the door and turn and hold to lock the door. Needless to say I don't use the up/close function very often but it is there and handy when we don't want to get in the car and hit the start button twice to access the power.
$1,100??? Why so much? My reservation was for $100.... not enough to make my salesman give two $#!+$ about and they don't keep that money anyway. It gets applied towards my vehicle. You think they are rounding up these deposits and putting it in petty cash for a pineapple pizza party or something?
Thank god my dealership has a smart rep whos job is only Broncos. does not work off of commission. always very helpful and well educated about the whole process. Ford is always changing things up on these guys ! tough for them to stay on top of everything.Most dealerships are supposed to have at least one sales rep that went through a Bronco training class, as well as contacts at Ford for any questions or situations that they're not aware of.
However, dealerships and salespeople in general, don't care or have the motivation to give a damn.
The Bronco isn't going to be what makes them bonuses or huge commission, so why even try?
