The Plan & Offer - Stephens Auto Center's Mid Atlantic Bronco Connection

[StephensAutoCenter]

I appreciate the positivity but my order has been in production since July with zero update, two months before the strike. While it might play into further delay, something else has held up my order with no explanation.

PM me your name and other info about your order, the order number and/or reservation and I'll check on it.


/john

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[StephensAutoCenter]

There was >300 of us. Maybe up to 400 or more at one point, before Ford changed the allocation rules. Not sure how many bailed/transferred. There were more than 60 custom ordered broncos on SAC's lot at one time early this past summer.

There was 440+/- to begin with. Ended up delivering 314 +/-, which included several that failed to pick up their orders and/or ghosted us at the time we notified them it was on the lot and ready for pick up. Out of the entire group, there were only a couple of "problem customers", 5 or 6 units with damage at the time of delivery and only two customers whose expectations exceeded the reality of what arrived on the car hauler (the ordered unit matched their order to the letter, but their expectation of "quality" did not meet the reality of what was produced), there may have been one or two with a missing accessory or option, but I don't think it was that big of a deal for them and they went ahead and took delivery. Oh! And there was that one Raptor that was stolen at MAPs and replaced by Ford.


/john

 

[CathyE]

John & the Stephens staff...thank you for the wonderful purchasing experience and excellent customer service!
MERRY CHRISTMAS and Happy New Year!!! Cathy & Tom

 

[RedHotLava]

Good luck to everyone still waiting. I got notification that mine was built in February, and didn't get delivered and taken off the lot until July, so I feel your pain and hang in there. The SAC team are a good crew and make it simple when you go to grab your Bronco.

 

[StephensAutoCenter]

Hey folks, I wanted to let you know, we received a retail allocated Bronco Raptor and it's available at MSRP, here's the listing on our Ford website (note: the images haven't yet been taken/uploaded, the vehicle is Azure Gray): https://www.stephensautocenter.com/new/Ford/2023-Ford-Bronco-01a6a6c90a0e0a943b89ecfd4f1bbd3c.htm

You will need to call Joe Holstein at 304-369-2411 for more info, including pricing, until the inventory listing is updated on the site.


/john

 

[StephensAutoCenter]

I have a favor to ask. We recently purchased a used dealership in another town, it goes by "stephens automotive group of nitro" (Since we began this journey with you folks, we've expanded our dealerships to 7 additional locations, including Chevrolet and Mitsubishi, along with three other used lots and two buying centers). Anyway, the previous owner didn't keep up with their reputation management or reviews. If you would, please drop us a review on our newest location's Google Reviews page - https://www.google.com/search?q=stephens+automotive+of+nitro

I would never ask for erroneous info or reviews to be posted, this is the same company that sold you your Bronco and some of the same people (Jody, Dakota and Ray) are working there.

Thanks in advance.


/john

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