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StephensAutoCenter

StephensAutoCenter

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Thanks, but…..new reservation? - gotta be joking, as an early reservation now, wouldn’t we move backward in the queue?
Fort Mill Ford, NC, ….just a hand written note on the order, no formal price contract.

There's a chance you can move the reservation once the 22 order banks open up, we're guessing Ford will reallow switching at that time. Otherwise, no switching.


/john
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Thed

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Thanks, but…..new reservation? - gotta be joking, as an early reservation now, wouldn’t we move backward in the queue?
Fort Mill Ford, NC, ….just a hand written note on the order, no formal price contract.
Yes you would, but Ford has stated numerous times that they will not move converted orders to new dealers. The process goes like this: You make a new reservation at a new dealer, the call center manually adjusts the timestamp on the new reservation to reflect the old one, and you call the dealer to cancel your existing order.

Two problems, though. You can't make a new reservation until next month, and you can't cancel a MY21 order after this month. Plus, Ford was very unwilling to do this when even the people were getting screwed out of their reservations. I don't think they've ever catered to someone that just wants to switch after the order has already gone through. Remember, the call call center cannot cancel the order, only the dealer can. All the call center can do is modify or cancel the reservation (and sometimes give completely false information).

If you want peace of mind, get a signed purchase order from your existing dealer locking you in at MSRP. Any dealer halfway worth their salt will happily do this.
 

Southern Girl

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Can I ask why you are thinking of switching from a Wildtrak to the Outerbanks? My original order was for a 2.7 non SAS Outerbanks Lux Leather and tow and after driving a Wildtrak this weekend I loved the interior and was thinking about switching my order to a Wildtrak...
I needed a replacement vehicle for my truck and a Bronco was refused at a local dealer. I bought it to drive until my order can be filled with a MOD top. It is an Outer Banks with roast interior and I really like it. I don't think I want to switch to the Wildtrak interior with the tan dash.
 

mikeheel

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@StephensAutoCenter , any insight yet into how you guys are handling the Raptor? I'm guessing it'll be a different ordering system and that existing orders can't convert to a Raptor, but I'd love to be wrong about that. Wondering if it is supposed to be a MY22 or 23. Curious about how you will handle pricing. I know you may not have much to share right now, but I'd love to know anything you can tell us. Thanks!
 
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StephensAutoCenter

StephensAutoCenter

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@StephensAutoCenter , any insight yet into how you guys are handling the Raptor? I'm guessing it'll be a different ordering system and that existing orders can't convert to a Raptor, but I'd love to be wrong about that. Wondering if it is supposed to be a MY22 or 23. Curious about how you will handle pricing. I know you may not have much to share right now, but I'd love to know anything you can tell us. Thanks!

We're taking names and putting them on an "interested" list for the Raptors, in case they do not do the reservation system, we can call down this list of interested individuals. As for pricing, I don't know yet, our GM hasn't made up his mind.


/john
 

mikeheel

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We're taking names and putting them on an "interested" list for the Raptors, in case they do not do the reservation system, we can call down this list of interested individuals. As for pricing, I don't know yet, our GM hasn't made up his mind.


/john
Thanks! Count me among the interested. I'll send a DM, just to be safe.
 

Adoptwithme

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We have movement at Stephens again!
E2D54A0F-8409-45AD-B5DD-43FD6C4177A4.jpeg

That’s my CG BD! I received the call around 7 to let me know, and I received this very photo via text!
Wahoo!!!!🎉

(Unfortunately I live a few hours away and cannot get to WV fir a couple of days😫)

I am just THRILLED that it arrived!

BTW,
Zero shipping update: no email, no pizza tracker, no pals update.
 

SamG

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That’s my CG BD! I received the call around 7 to let me know, and I received this very photo via text!
Wahoo!!!!🎉

(Unfortunately I live a few hours away and cannot get to WV fir a couple of days😫)

I am just THRILLED that it arrived!

BTW,
Zero shipping update: no email, no pizza tracker, no pals update.

When was yours built?
I’m an 8/31 build and shes def NOT in that truck
 

SamG

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You know, sometimes I really think the universe is against me

Day 1 res
switched to soft top 07/26/21
08/12 scheduled for production
8/31 blend
9/01 built
definitely has not even sniffed a semi-truck for delivery.

If the rest of my personal life had not come crashing down in May (not a Frank Sinatra reference, sadly) maybe this wouldn't upset me so much - but it did and it does.
 
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StephensAutoCenter

StephensAutoCenter

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John
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WTH!? I just assumed no trucks have gone to Stephens. Mine was built a week before you and is just sitting in MI.

This is the first truck we've had arrive in a few weeks that had Broncos on it.

Not sure what their process is with getting everything finished up at Dirt Hill. Could be an issue of getting to the Broncos that are stacked into the parking areas. At any rate, I expect the ones that are on the ground to be out of the lot within the next two weeks or so.



/john
 

Espy

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That's not my question, though. Ford specified something like "similarly equipped" so I'm trying to find out what that entails.
@[email protected] posted that the name and address on the order must match to get price protection. He also said that you are covered on any trim/options that were available in ‘21 and are available in ‘22.

Switching from OBX to BL - covered
Switching from BD to WT - covered
Switching from anything to Heritage Edition - not covered
 
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