So, this is one of the biggest messes I've ever seen.
@Ford Motor Company... can we do something to uncross the lines of communication on this issue?
It has come up MANY times and more than a few people have been cheated out of price protection funds owed them.
Bronco Marketing team (Bronco hotline) says the dealer must contact the zone rep in order to get the certificate generated and assigned to my order in Vincent. They verified that I am, indeed, eligible (July 2020 res/Feb 2021 order).
Dealer says the zone rep is saying he cannot generate certificates as the marketing team suggests, yet the certificates exist only if they create them?
I just opened a case with Ford customer support... we'll see what happens.
It's $1750, I'm not just going to let it slide.
@Ford Motor Company... can we do something to uncross the lines of communication on this issue?
It has come up MANY times and more than a few people have been cheated out of price protection funds owed them.
Bronco Marketing team (Bronco hotline) says the dealer must contact the zone rep in order to get the certificate generated and assigned to my order in Vincent. They verified that I am, indeed, eligible (July 2020 res/Feb 2021 order).
Dealer says the zone rep is saying he cannot generate certificates as the marketing team suggests, yet the certificates exist only if they create them?
I just opened a case with Ford customer support... we'll see what happens.
It's $1750, I'm not just going to let it slide.
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