Town and country ford ordered my bronco without telling me

Gobraphil

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Totally pissed off right now. I’ve purchased $250k worth of cars there over the years and this is how I get treated!
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ZackDanger

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Yep! That sucks.

plenty of threads about this happening and what to do next.

Good news is you can reset everything.
 
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Gobraphil

Gobraphil

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Yeah. I found out when I called to switch dealers. Latoya at Ford was very helpful and said it was a big problem. She said she would override it.. still pissed me off.
 

Fireman

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Totally pissed off right now. I’ve purchased $250k worth of cars there over the years and this is how I get treated!
So for those of you having this problem, did you at some time send your B&P sheet to the dealer. Are they just ordering a random Bronco using your reservation ?
 
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Gobraphil

Gobraphil

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I sent the build sheet but we were in discussions on price. Ford asked if I signed a purchase agreement
 

Jason

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Can you can angle this into a deal? They violated Ford's policies, and you can either call Ford corporate to complain and move to another dealer, or they can give you something less than MSRP or at least a credit toward accessories.
 

CLTBroncoGrl

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What happened with this? I missed the March 19 order window and just called Ford to find out Town and Country did the same thing with my order. Now I call the sales manager and he claims to know nothing about it and has to talk to his inventory guy tomorrow. Did you get to change your specs? Place your order?
 
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Gobraphil

Gobraphil

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What happened with this? I missed the March 19 order window and just called Ford to find out Town and Country did the same thing with my order. Now I call the sales manager and he claims to know nothing about it and has to talk to his inventory guy tomorrow. Did you get to change your specs? Place your order?
I got Ford to cancel and switch my reservation to a new dealer. You still have a chance to change your order unless you get a vin created by Ford.
 

DeltaBravo

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Oh okay
 

CLTBroncoGrl

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I really can't believe they did this. But it sounds like it's been a common occurrence. Did you lose your time stamp and place in line?
 

Rcarpen22

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I got Ford to cancel and switch my reservation to a new dealer. You still have a chance to change your order unless you get a vin created by Ford.
Who exactly did you call to do this?
 

Tonka1

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Totally pissed off right now. I’ve purchased $250k worth of cars there over the years and this is how I get treated!
How could they order your Bronco if you didn't give them the specs? Can't you change your order up until Ford gives you a VIN?
 
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