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Unfulfilled order.

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So I received an email 8/10/22 that you were unable to fill my order due to a Nationwide backorder. I was financing with Affirm.
You guys said in the email you would notify me when the Affirm loan was voided. I haven't heard anything. I know it's only been four business days but how long does it take to cancel? This is just holding me up from ordering something else.
Tried calling and system is saying 90 minute hold time!
Not impressed.
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Lowcountry Bronco

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Who's "you guys"?
 

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Lowcountry Bronco

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Stop asking silly questions and cancel his loan, William! :LOL:
I can offer him some very reasonable rates, just don't miss a payment or I send Vinny out to collect.
 

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Erock

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Back in my gaming days, folks would accidentally send private messages into the public chat… was about as hilarious as this.
 
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One Deplorable

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Who's "you guys"?
Funny. Fk If know. Support robot?

This is the REALTRUCK section, right?
It was no accident. I can get ignored in a private support thread all month.
 

66Fan

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Hey @RealTruck
See post #1 above.
Kris is pissed.
 

calgecko

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Dammit, I ordered a pizza 3 days ago, and it still hasn't shown up - I'm demanding a refund from you guys too!
 

RealTruck

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So I received an email 8/10/22 that you were unable to fill my order due to a Nationwide backorder. I was financing with Affirm.
You guys said in the email you would notify me when the Affirm loan was voided. I haven't heard anything. I know it's only been four business days but how long does it take to cancel? This is just holding me up from ordering something else.
Tried calling and system is saying 90 minute hold time!
Not impressed.
PM me your order info, please
Unfortunately kind of a double whammy in this situation, we do have to wait for Affirm, since they are the ones to have provided the financing to confirm the cancellation. Usually, the standard for the time it takes them to confirm is 5 business days. Mondays also are unfortunately also one of the busiest days for our service department, currently looking at the board between callbacks and calls holding for service there are 150 at this current moment.

If you reach out I could have someone look into this and see if we have any update from Affirm as of yet
 

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One Deplorable

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Lol. Wow guys.
Realtruck said they had the wheels I ordered from them. Then they said they didn't after I financed with their sponsored lender. Then crickets.
Don't think I'm being unreasonable or pissed. Just want to buy some wheels.
 
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One Deplorable

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PM me your order info, please
Unfortunately kind of a double whammy in this situation, we do have to wait for Affirm, since they are the ones to have provided the financing to confirm the cancellation. Usually, the standard for the time it takes them to confirm is 5 business days. Mondays also are unfortunately also one of the busiest days for our service department, currently looking at the board between callbacks and calls holding for service there are 150 at this current moment.

If you reach out I could have someone look into this and see if we have any update from Affirm as of yet
Thanks
 

66Fan

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Behold, the power of @ :)
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