Wanted 4dr Dual Top. Dealer Ordered MIC Only.

[FordGuy82]

Ordered 4dr OB with 2.7 L, Lux package and what we thought was a dual soft / MIC top. Initial placeholder order was made on the first day of release. Order for the unit was made on 1/21. Walked into the assigned dealer with a print out of the build we wanted. The salesman was great, but the order specialist seemed to be a novice. Was told that the soft top option wasn't able to be ordered in the system along with the MIC in the initial days, but would make sure that it was added.

Fast forward to 7/1 - We get the email that our unit is scheduled for an August build. We know this shouldn't be the case due to dual tops getting pushed to the '23 model year. This was a red flag to contact the dealer. The dealer checked the order and said that it had not been added. The unit was being built with MIC only - exciting, but disappointing. Here are the options and concerns moving forward:

-Dealer contact production to make the vehicle a dual top - not a likely option to happen
-Take the build w/ MIC and order the slanted after-market soft top - not a fan
-Dealer take delivery of the special order and sell it to Joe Schmo off the street and place another order for a '23. My understanding is you can't place a new '23 oder with dual (I might be wrong).

Biggest concern is we will lose priority in the build process and/or not get the unit we had hoped for by putting our trust in the ordering process.

Thougts? Anyone else have this experience. Should get some answers today or tomorrow from the dealer after the holdiay weekend. Thanks for your 2 cents!

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[De Brus]

Once you've been assigned a VIN (scheduled to be built) you can't alter the build, or cancel the order. You can back out and not purchase but will lose your "priority" and have to re-order and go to the back of the line. You're actually in a good spot in my opinion, because aftermarket will offer soft top options that will likely be better looking than the factory soft top. Plus, you actually got the hard top instead of the other way round. The MIC Top is a hot commodity and you will have the wiper/washer option built into your rig. I would stick with it and check out aftermarket tops in the coming months.

 

[LSU Jonno]

Ordered 4dr OB with 2.7 L, Lux package and what we thought was a dual soft / MIC top. Initial placeholder order was made on the first day of release. Order for the unit was made on 1/21. Walked into the assigned dealer with a print out of the build we wanted. The salesman was great, but the order specialist seemed to be a novice. Was told that the soft top option wasn't able to be ordered in the system along with the MIC in the initial days, but would make sure that it was added.

Fast forward to 7/1 - We get the email that our unit is scheduled for an August build. We know this shouldn't be the case due to dual tops getting pushed to the '23 model year. This was a red flag to contact the dealer. The dealer checked the order and said that it had not been added. The unit was being built with MIC only - exciting, but disappointing. Here are the options and concerns moving forward:

-Dealer contact production to make the vehicle a dual top - not a likely option to happen
-Take the build w/ MIC and order the slanted after-market soft top - not a fan
-Dealer take delivery of the special order and sell it to Joe Schmo off the street and place another order for a '23. My understanding is you can't place a new '23 oder with dual (I might be wrong).

Biggest concern is we will lose priority in the build process and/or not get the unit we had hoped for by putting our trust in the ordering process.

Thougts? Anyone else have this experience. Should get some answers today or tomorrow from the dealer after the holdiay weekend. Thanks for your 2 cents!

I'm not sure what the real problem is here. Not trying to victim blame, but you knew that dual tops wasn't an option well before this latest email came out. Seems like you should have contacted the dealer to get things straightened out much earlier.

Having said that, you have like 20 options in front of you. Not getting your soft top from the factory is going to cost you maybe an extra $500 in the long run on shipping? But now you can decide on after market options, all of which have been said to be better quality than the factory soft top. And if you don't want to do that, you can always take delivery of your bronco and throw it on ebay with a $20k markup. Someone will buy it.

 

[campbebc]

Do you not want the Bronco for 2 years over the fact you will need to buy an aftermarket soft-top?

While I wouldn't appreciate my dealer changing my order or incorrectly placing it in the first place, that seems like a pretty negligible thing to get hung up on. I wouldn't be surprised if other suppliers get in the mix or Bestop starts offering other styles.

 

[BR0NCO]

You are better off, you get your Bronco now an have your choice of aftermarket soft tops later

 

[RangerRick]

Yeah this is a weird complaint. You are upset because you are getting a 4 door MIC top in August, but you wanted the dual top option in 2023 instead? Far more aftermarket companies will be making soft tops vs getting a soft top from factory like most are and waiting on an aftermarket hard top. I say take the bronco you are getting built and either sell it or keep it, order a dual top bronco for 2023, and sell the one you are getting now in 2023.

 

[DaveH]

I'm not sure what the real problem is here. Not trying to victim blame, but you knew that dual tops wasn't an option well before this latest email came out. Seems like you should have contacted the dealer to get things straightened out much earlier.

Having said that, you have like 20 options in front of you. Not getting your soft top from the factory is going to cost you maybe an extra $500 in the long run on shipping? But now you can decide on after market options, all of which have been said to be better quality than the factory soft top. And if you don't want to do that, you can always take delivery of your bronco and throw it on ebay with a $20k markup. Someone will buy it.

When the order banks opened up, you could still order dual tops. Later communication from Ford was that dual top orders would be delayed until MY22. OP was perfectly reasonable in thinking their order was delayed vs being incorrect.

 

[604Bronco]

Although that is disappointing that you didn’t get the build you had initially requested, I would get the vehicle and enjoy it.

That being said, I would have requested the Vehicle Order Confirmation and DORA when you ordered, to ensure everything was entered properly. However, I think you should still have a conversation with the management at the dealership. Tell them you’ll still take the Bronco, but hopefully they can help out with a top down the road at cost or significant discount, to make things right.

Enjoy your Bronco and congrats!

 

[BlazinGTO]

There may be a lot of soft tops for sale in a few years after all the people who ordered the soft top with conversion kit have switched over to a hard top. You were already willing to wait a few years for your Bronco just to have dual tops, so this is probably too cheapest way to get a factory soft top.

I'd just stick with what you're getting.

I see the following sort of advice being thrown around here a lot (this is not aimed at the OP, just in general)
"Just take delivery and sell it for a profit"

IMO, that's very bad advice. Sure maybe many people could flip for a profit in the first year, but it's a big big risk if you don't want to keep the vehicle. Especially depending on how much money you can afford. Make you can make 10k but there's no guarantee of profit.

The dealer has much better visibility to sell a new bronco, they don't have to make back tax title and registration to turn a profit, the bronco is still new when it's in the lot, and they also accept trade ins.

That's a huge leg up when flipping a Bronco.

 

[Dads_bronze_bronco]

Ordered 4dr OB with 2.7 L, Lux package and what we thought was a dual soft / MIC top. Initial placeholder order was made on the first day of release. Order for the unit was made on 1/21. Walked into the assigned dealer with a print out of the build we wanted. The salesman was great, but the order specialist seemed to be a novice. Was told that the soft top option wasn't able to be ordered in the system along with the MIC in the initial days, but would make sure that it was added.

Fast forward to 7/1 - We get the email that our unit is scheduled for an August build. We know this shouldn't be the case due to dual tops getting pushed to the '23 model year. This was a red flag to contact the dealer. The dealer checked the order and said that it had not been added. The unit was being built with MIC only - exciting, but disappointing. Here are the options and concerns moving forward:

-Dealer contact production to make the vehicle a dual top - not a likely option to happen
-Take the build w/ MIC and order the slanted after-market soft top - not a fan
-Dealer take delivery of the special order and sell it to Joe Schmo off the street and place another order for a '23. My understanding is you can't place a new '23 oder with dual (I might be wrong).

Biggest concern is we will lose priority in the build process and/or not get the unit we had hoped for by putting our trust in the ordering process.

Thougts? Anyone else have this experience. Should get some answers today or tomorrow from the dealer after the holdiay weekend. Thanks for your 2 cents!

So - you could order the Bestop TrekTop in the accessories - or maybe the factory top from parts - and thus have dual tops, maybe even negotiate a price break on that out of the dealer.

Or wait a year and buy the soft top of someone who didn't get a hard top (because there is a shortage and you are very lucky to have a 4 door VIN with a MIC top) and finally was able to purchase one.

I think 2023 place in line based on reservations in 2020 is a very loose commitment. Re-ordering when the order banks open in the fall of 2022 will likely get you are early 2023 anyway.

Net - you are lucky they changed it. There are about 80000 people who would like to be in your shoes. I would ask for the Bestop twill TrekTop with you paying the incremental cost between the MIC and the Dual Top price, and the dealer paying for the remainder of the Bestop cost and be happy.

 

[GaryB2220]

You just have to decide if you want your bronco now or wait another 2 years and roll the dice again over a top you can find an aftermarket solution for, before you ever get to build and price your my23. Besides, you get what, $1000 of Ford pass points to put towards the factory dual tops when they become available if you take your bronco now. Seems like you are in a favorable position and I don't see the issue here

 

[MN_OuterBanks]

This is a problem? Dual tops were a long shot from the beginning. Then became 2022, now 2023. Your problem is you’re getting a bronco with a hardtop that is hard to get? Not seeing a problem here.

 

[NoDoorsNoProblem]

Yeah there’s not gonna be a lot of sympathy for you here man….why would you be upset about having a Bronco now vs 2 years from now..???? I would also be willing to be my Bronco that before dual tops get delivered, Bestop has already come out with a non-fastback version. And that’s not counting any other manufacturer.

 

[Wanted33]

I'm not sure what the real problem is here. Not trying to victim blame, but you knew that dual tops wasn't an option well before this latest email came out. Seems like you should have contacted the dealer to get things straightened out much earlier.

Having said that, you have like 20 options in front of you. Not getting your soft top from the factory is going to cost you maybe an extra $500 in the long run on shipping? But now you can decide on after market options, all of which have been said to be better quality than the factory soft top. And if you don't want to do that, you can always take delivery of your bronco and throw it on ebay with a $20k markup. Someone will buy it.

OP, There ya go, it wasn't very difficult at all to solve your problem.

 

[Cheshire]

Ordered 4dr OB with 2.7 L, Lux package and what we thought was a dual soft / MIC top. Initial placeholder order was made on the first day of release. Order for the unit was made on 1/21. Walked into the assigned dealer with a print out of the build we wanted. The salesman was great, but the order specialist seemed to be a novice. Was told that the soft top option wasn't able to be ordered in the system along with the MIC in the initial days, but would make sure that it was added.

Fast forward to 7/1 - We get the email that our unit is scheduled for an August build. We know this shouldn't be the case due to dual tops getting pushed to the '23 model year. This was a red flag to contact the dealer. The dealer checked the order and said that it had not been added. The unit was being built with MIC only - exciting, but disappointing. Here are the options and concerns moving forward:

-Dealer contact production to make the vehicle a dual top - not a likely option to happen
-Take the build w/ MIC and order the slanted after-market soft top - not a fan
-Dealer take delivery of the special order and sell it to Joe Schmo off the street and place another order for a '23. My understanding is you can't place a new '23 oder with dual (I might be wrong).

Biggest concern is we will lose priority in the build process and/or not get the unit we had hoped for by putting our trust in the ordering process.

Thougts? Anyone else have this experience. Should get some answers today or tomorrow from the dealer after the holdiay weekend. Thanks for your 2 cents!

IMHO, you are NUTS!
People on this forum would almost give their left testicle to get a MIC top this summer (women too!). It will be A LOT easier to buy a softtop then buy a hardtop for the next couple years.

If you'd rather wait for both tops for 2 more years, you are NOT a serious Bronco buyer. Get outta here. This thread is annoying!

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