- Thread starter
- #1
@dirtstar2002
Folks, my advice is to avoid buying from 4wheelparts at all costs. My experience has been terrible.
I placed an order on 6/30 for in-store pickup at the Raleigh, NC store. I ordered a Bestop Sunrider top for my wife's Gladiator. In placing the order, my understanding was that my item was in stock and would be available for store pickup Friday 7/2. When I did not hear from the store on Friday, I called and spoke to the manager. He said the item was not in stock but that he could drop ship it to me and I would receive it around Friday 7/9. Ok, fine.
When I logged into my 4wheelparts.com account a week later to check my status, the status says “order cancelled.” The order was cancelled without my permission or knowledge, and I have not received any refund.
I attempted to call the local store yesterday and today, and at the local store it just rings continuously with no answer. Also can't get through to the national line. Sat on hold for a lengthy period and then the call was disconnected.
Long story short, I have tons of mods planned for my wife's Gladiator and for my Bronco when it gets here, but I won't be using 4WP.
Folks, my advice is to avoid buying from 4wheelparts at all costs. My experience has been terrible.
I placed an order on 6/30 for in-store pickup at the Raleigh, NC store. I ordered a Bestop Sunrider top for my wife's Gladiator. In placing the order, my understanding was that my item was in stock and would be available for store pickup Friday 7/2. When I did not hear from the store on Friday, I called and spoke to the manager. He said the item was not in stock but that he could drop ship it to me and I would receive it around Friday 7/9. Ok, fine.
When I logged into my 4wheelparts.com account a week later to check my status, the status says “order cancelled.” The order was cancelled without my permission or knowledge, and I have not received any refund.
I attempted to call the local store yesterday and today, and at the local store it just rings continuously with no answer. Also can't get through to the national line. Sat on hold for a lengthy period and then the call was disconnected.
Long story short, I have tons of mods planned for my wife's Gladiator and for my Bronco when it gets here, but I won't be using 4WP.
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