- First Name
- Tom
- Joined
- Jan 15, 2021
- Threads
- 15
- Messages
- 1,116
- Reaction score
- 3,557
- Location
- Horsham, PA
- Website
- www.chapmannewcars.com
- Vehicle(s)
- A stolen FE reservation
- Your Bronco Model
- First Edition
- Thread starter
- #571
appreciate you my friend!...especially taking the time to write all of this!I think as a community we’ve done enough to show @kfralin what we think...
I want to take a moment and focus this thread back on @DealerInsider , where the focus should be.
As my username probably tells you...I’m new to this car buying thing.
I’ve been dreading the whole experience. Trying to figure out pricing, what the difference between MSRP and invoice was, all these Ford alphabet soup abc/xyz plans (lol), etc.
Do I negotiate? What can I negotiate?
Do I need something in writing?
Am I going to get screwed down the line?
My local dealer did not leave me with a very good impression. I couldn’t help but feel like he was trying to get the most of the situation by keeping me in the dark, using scare tactics, etc.
Lucky for me B6G and all you awesome people were here. You guys kept me informed.
Then I found Tom at Chapman and he has been so damn helpful, responsive, and transparent.
At the same time - he is one of the most authentic dealers/people I’ve gotten to talk to. He got a bad rep upfront for the way he typed and talked...but I actually like the way he communicates. It’s authentic to who he is and he isn’t changing.
And he shouldn’t! He’s a professional at his work and that’s all that counts. (I feel the same way about my line of work)
My order is officially placed and I could not be more confident in my decision to go with him.
As someone who’s “new at this”...he’s fostered a sense of trust in me. Doesn’t matter if I get a MY21, MY22, or if something goes wrong down the line. I know he has my back and I’m here having his now.
Thanks for everything so far Tom! You’re a brother for sure!
Sponsored