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Well its here, now what to do with it.

rak2

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Carfiguy,
Recommend, to the extent possible, abandon the thought that this is _your_ new car and drop any emotional pain or attachment an see what analysis can be done for the business case where the vendor has failed to deliver a suitable product.

What is your desired end point? What are the potential paths to follow to get there?

To the extent that the dealer has some responsibility/fault in this poor outcome it might be possible to negotiate having them help you get to your goal. You could ask for a guaranteed price (in writing) on the next order if you refuse this one (and they sell it with ADM etc.) with a bargaining chip that otherwise you can bring in the lawyers, complaints to Ford, social media, and all your friends here on the forum.

Disclaimer - not awake yet and I'm not a lawyer. Really, really hate to see this type of thing happen to you, to anyone... ..
rak2
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TwinTurboStang

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I’m alittle confused on how this would even happen. At time of order you would have got email listing the order and what it was. Also during the amount of time from order till vin this would mean you never checked on your order online?
If it’s been your dream and money was put down you would think at some point you would check. This is also why I think it should have been $1,000 or more down so that issues like this didn’t happen. Seems like with only $100 on the line people didn’t care as much. Ok rant over
 

Compta38

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You bought a car you didn't order?
 

WuNgUn

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IMG_4083.JPEG


Well my Big Bend Bronco order arrived today but still not sure what to do with it. The dealer converted my reservation to an order and due to some mis-communication, ordered it without any options meaning it came in with the manual transmission. Even though I tried to get it changed for weeks before it was built, once the VIN was assigned I was out of luck apparently. So now take the manual or let it go and probably my dreams of having a bronco sometime before 2023......
You're sales guy is a f*cking moron, clearly..
How many other orders did he mess up?
 

Texas Sunshine

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IMG_4083.JPEG


Well my Big Bend Bronco order arrived today but still not sure what to do with it. The dealer converted my reservation to an order and due to some mis-communication, ordered it without any options meaning it came in with the manual transmission. Even though I tried to get it changed for weeks before it was built, once the VIN was assigned I was out of luck apparently. So now take the manual or let it go and probably my dreams of having a bronco sometime before 2023......
I would be pissed. No way to gloss over the way they treated your order. Sorry but at least you could probably flip it for a decent profit.
 

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Cappy

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The only thing I'm trying to understand, and I mean this sincerely:

Why did you take ownership of a vehicle you didn't order?
 

DCC82

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IMG_4083.JPEG


Well my Big Bend Bronco order arrived today but still not sure what to do with it. The dealer converted my reservation to an order and due to some mis-communication, ordered it without any options meaning it came in with the manual transmission. Even though I tried to get it changed for weeks before it was built, once the VIN was assigned I was out of luck apparently. So now take the manual or let it go and probably my dreams of having a bronco sometime before 2023......
Those actually look like stock BB Tires and Wheels.....actually looks pretty good.
 

North7

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IMG_4083.JPEG


Well my Big Bend Bronco order arrived today but still not sure what to do with it. The dealer converted my reservation to an order and due to some mis-communication, ordered it without any options meaning it came in with the manual transmission. Even though I tried to get it changed for weeks before it was built, once the VIN was assigned I was out of luck apparently. So now take the manual or let it go and probably my dreams of having a bronco sometime before 2023......
Please explain why you spent your money taking delivery of a model you did not order or want?

Was your deposit non-refundable?

Regardless, if ever there was a reason to walk away from a deal, this is it, even if you had to forfeit your deposit.
 

BrentC

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Sell it for a profit if you aren’t happy with it after driving it for a month.
 

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Lord Bronco

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People with Broncos problems.
 

campbebc

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I'd probably still have taken delivery like OP did, see if I want to enjoy it as-is until I can get the correct one OR just flip it for mucho dinero
 

Jason

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If your dealer is apologetic and otherwise decent to work with, I'd let them sell this for a markup. Then, in exchange, you get right of first refusal for any Bronco not purchased by the reservation holder (at a price that makes them cry). Maybe a nicely appointed Big Bend is available in a month after someone backs out, and you're made whole.
 

YTFORD

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Sell that thing and make some money. Then buy what you actually want!
 

Broncolli

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OK - no excuses for the dealer - this is a big deal for Ford. The dealer/salesman's only job is to put in an order. You don;t think they know how to do that ? It's 2021. They were just trying o get stock for their store after you refuse it.
I would order the correct model now and get in writing that they will honor an honest trade when it comes in.
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