Who can retrieve your rail car number once shipped?

[NotApplicable]

Update: the friendly folks at the Ford marketing customer service line are able to provide this data!

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[myrealname123]

Update: the friendly folks at the Ford marketing customer service line are able to provide this data!

That's great news. Thanks for digging into this, will be very helpful to me in the next week or two!

 

[Rus-T]

From other forums talking about tracking a Ford vehicle transported by rail, it looks like you just need the rail car #, and you can get updates by calling in. Here are the instructions that were posted In the other forum:

 

[NotApplicable]

From other forums talking about tracking a Ford vehicle transported by rail, it looks like you just need the rail car #, and you can get updates by calling in. Here is the instructions that were posted.

Yes, I tried this! My car has no new info other than the loading / initial tracking line item. But will be useful in future days hopefully!

 

[c2one]

Update: the friendly folks at the Ford marketing customer service line are able to provide this data!

What did you ask them exactly? What your railcar number was?

 

[NotApplicable]

What did you ask them exactly? What your railcar number was?

Yes! It’s in the “secondary status” field.

As of a short time ago, mine is somewhere between Wayne, MI and Walbridge, OH which is… not that much progress, but I’ll take it

 

[c2one]

Yes! It’s in the “secondary status” field.

As of a short time ago, mine is somewhere between Wayne, MI and Walbridge, OH which is… not that much progress, but I’ll take it

Ok. I’m going to give them a call tomorrow. My window sticker date updated yesterday and then again today - so I’m assuming something is happening.

 

[c2one]

Yes! It’s in the “secondary status” field.

They told me that is info they cannot provide to customers.
I guess they are already getting too many calls on it.

 

[NotApplicable]

They told me that is info they cannot provide to customers.
I guess they are already getting too many calls on it.

In that case, your dealership shoulddddd be able to?

 

[BstG]

Ask your dealer for the VVR (Vehicle Visibility Report), it will have the railcar number on it. I did this for my GT500.

 

[Newraptor]

Yep!
…mine has been on “rail” for almost 2 weeks!

Takes 3-4 weeks to reach you. Trail is slow slow slow

 

[Newraptor]

Takes 3-4 weeks to reach you. Trail is slow slow slow

Train rail

 

[Tor148]

Asked my dealer and he sent me a screen shot, today it was passing through OH!!!!

 

[sic5pointslow]

This would qualify as stalking....

 

[Razorback]

Unfortunately, that is typically the case with rail shipments. There are only a few intermodal hubs where the vehicles can be offloaded and shipments consolidated for dispatch via truck to the end destination. 3-4 weeks in transit is normal; and I know we (at work) have seen worse. The only thing good about rail shipments, is the price - but you DO get what you pay for.

I would still pay destination charge and pick it up from MAP if they offered. Be a great marketing campaign to have scheduled MAP deliveries.

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