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Hi all,
I placed a reservation within the first couple of days that reservations were opened, and then followed the instructions of my dealer in Dec. 2020 and January 2021 and placed an order and plunked down my $1000 deposit In January 2021.
I didn't receive any updates from Ford or the dealership for months after that, and in early May 2021 asked what was going on, and if my order had been properly placed. I figured I would have had some sort of update from Ford by email, but hadnāt.
On June 5th, I got an update from my dealer that there were no issues and that my order had been properly placed, I was just in the queue with everyone else.
My order date shows June 4th, 2021, not January, when I had actually placed my order. I strongly suspect my dealer had made a mistake and had not properly placed my order, realized the mistake on June 4th and placed the order, and then mislead me, leaving me 5 months deeper in the queue than I should be.
Am I right? Or is ther maybe some weird thing with dealer allocations where they werenāt allowed to place orders?
Iām just wondering if they did make a mistake or not, and what my recourse might be. My current car is falling apart.
Thnaks for any guidance you have.
I placed a reservation within the first couple of days that reservations were opened, and then followed the instructions of my dealer in Dec. 2020 and January 2021 and placed an order and plunked down my $1000 deposit In January 2021.
I didn't receive any updates from Ford or the dealership for months after that, and in early May 2021 asked what was going on, and if my order had been properly placed. I figured I would have had some sort of update from Ford by email, but hadnāt.
On June 5th, I got an update from my dealer that there were no issues and that my order had been properly placed, I was just in the queue with everyone else.
My order date shows June 4th, 2021, not January, when I had actually placed my order. I strongly suspect my dealer had made a mistake and had not properly placed my order, realized the mistake on June 4th and placed the order, and then mislead me, leaving me 5 months deeper in the queue than I should be.
Am I right? Or is ther maybe some weird thing with dealer allocations where they werenāt allowed to place orders?
Iām just wondering if they did make a mistake or not, and what my recourse might be. My current car is falling apart.
Thnaks for any guidance you have.
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