What makes the X plan situation even worse is they kept plan pricing for themselves but not the customer. They should keep it for all or nobody.Part of me understands why Ford denied the x-plan, but if it's solely about the numbers.... why even have an x-plan system to begin with? It costs money to maintain the system and website. How many Fusion sales were really 'stolen' from Malibu because x-plan dropped the price?
We're the ones who put down a deposit saying we have an earnest interest in purchasing a $30-60,000 car, sight-unseen, and are the ones drumming up the excitement. When Joe down the street sees a news article saying "Highly Anticipated Bronco Exceeds 150,000 Reservations", it's our reservations that helped created that headline, generating even more interest and getting more people to say "hey I should check that thing out".
And then we're told "you can't use that benefit the way it's intended".
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My dealer won't charge above MSRP but likely won't discount MSRP either. Going to see if they can at least cut me a good deal on replacing the stock OBX tires before I start looking at moving my reservation.
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