After giving up/not having time to spend an hour on hold with customer service only to be hung up on, I decided to give it one last shot. Last Thursday I called again and had my call answered only after a 15 minute wait. The guy I talked to looked into my case and then told me that my reservation transfer has been approved (from Hawaii to California). Supposedly it will take a 2-3 weeks and I should have an email stating such.
I'm still skeptical as they also keep telling me I converted my reservation to an order last March which I definitely did not do.
I'm still skeptical as they also keep telling me I converted my reservation to an order last March which I definitely did not do.
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