Ford Tech says Blown T-Case is owners fault for using 4A on Dry Pavement

[Ducati1098]

It is amazing to see him continuously bully people offering valid criticisms about his erroneous information in the comments section. He is as stubborn as a mule and absolutely refuses to entertain the possibility that he could be wrong. The head smack from the transfer plate skid should have been recognized as karma.

Why does the owner of the dealership allow him to record video of his work on the clock and then publish it on YouTube for his personal benefit?

Seems like both a financial and PR liability for the dealership if the information he is offering on his channel is Incorrect and could cause damage or injury to viewers following his advice. (Not necessarily in this case, but maybe in others.)

I really don’t understand why they let him do it either. At the end of the day, I just feel bad for the people that watch his videos and think this is good information

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[Razorbak86]

I really don’t understand why they let him do it either. At the end of the day, I just feel bad for the people that watch his videos and think this is good information

Agreed. He has a bunch of sycophants in the comment section who take everything he says as gospel. It’s both funny and sad.

 

[Mike Kleen]

Gotta say as somebody who’s a 4WD noob this thread and others like it are invaluable

 

[Rednek]

Fuk this is embarrassing ,I couldn't stand to watch it all,guy needs to go back to ford technical training center and retake drivetrain.

 

[DEC]

Did this get changed recently?

 

[Razorbak86]

Did this get changed recently?

What document and revision date is that?

My 2021 Bronco owners manual says something different, but it’s the PDF copy, page 182, Edition Date: 202101, First-Printing.

 

[DEC]

What document and revision date is that?

My 2021 Bronco owners manual says something different, but it’s the PDF copy, page 182, Edition Date: 202101, First-Printing.

I was just searching it on Ford.com.
I’m assuming it’s the latest and greatest.
https://www.ford.com/suvs/bronco/mo...anced-4x4-with-automatic-on-demand-engagement

 

[tritonx100]

The Bronco owners manual does NOT say anything about avoiding 4 Auto while on-road. In fact it specifically states, " When you select four-wheel drive auto, the system continuously varies power to the front wheels for optimum performance for all on-road conditions." It says ON ROAD, so there's no reason the transfer case should have failed unless the AWD system is not working properly and was engaging the clutches excessively.

The technician may be good at his job but his understanding of the drive modes is lacking.

4A works the same as on the explorer and other ford vehicles. Sounds like the mechanic is a knob.

 

[BadAss bronco dude]

You need to watch the video - tl;dr of story is the Bronco was in 4A mode and was flat towed by a Tow truck. It was notput in flat tow mode. Rich is a great mechanic, but sometimes he has an interesting way of looking at stuff.

Forgive me for asking a novice question... Assuming it is an automatic... But is there a way to tow the car with just a tow bar? Is there a way to disingage the transfer cases to do this? Or do you have to tow it backwards on a car dolly if you are towing behind an RV...?

 

[BlueBronco]

Forgive me for asking a novice question...

There are several pages in the manual dedicated to towing. As far as flat towing there is a setting in the instrument cluster to put the transfer case in neutral.

 

[najay]

Forgive me for asking a novice question... Assuming it is an automatic... But is there a way to tow the car with just a tow bar? Is there a way to disingage the transfer cases to do this? Or do you have to tow it backwards on a car dolly if you are towing behind an RV...?

The Bronco has a 'flat tow" mode that will disengage the drivetrain for towing, tow bar or otherwise. If you use the search function on this forum, I believe there are a few videos that show how to do this.

 

[bytheway]

Forgive me for asking a novice question... Assuming it is an automatic... But is there a way to tow the car with just a tow bar? Is there a way to disingage the transfer cases to do this? Or do you have to tow it backwards on a car dolly if you are towing behind an RV...?

 

[mini4mw]

note that flat towing brakes do not currently work without a special sequence that includes pulling fuses on Broncos with the 2.7 engine. The 2.7 utilizes EBB/Electric Brake Boost (2.3 still uses vacuum) and after the BMS/Battery Management System puts the car to sleep after 10-20m and the brakes no longer work. There's a huge post on it with a work around until an OTA update comes out (scheduled for Sept) to keep the EBB active in tow mode.

 

[jehines3]

I watched the video recently, and the best part is when he says @2:55, "4A automatically engages 4H and 4L based on situations"

Um, so a final gear reduction at speed is part of the algorithm in the 4A programming allowing an automatic shift from 4H to 4L? Really. I learned something new today.

 

[flip]

Would not hire this guy based on the video. It can be driven in 4A, it's better to drive in 2H when possible just for the simple fact there's fewer systems involved and less chance of a premature 4H engagement. That said, unless the system sees a wheel slip, it's running in 2H. It acts like traction control and only activates under specific driving situations. Leave tac control on and try to try to slip the rears from a stop.

If there is in fact internal t-case damage, which I believe there might be, it's more likely due to the towing company, again, dependent on how it was towed, that caused the damage and not the customer wheeling around in 4A. If he didn't have the issue prior to the tow.....the most logical explanation is likely the correct one. If he didn't know about the tow, what would his diagnosis have been? No way a SM would deny warranty for driving in 4A without it showing in writing not to do it.

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