Hi there ā Iām really sorry for the frustration and the trouble youāve had getting through to us. Thatās definitely not the experience we want you to have. I can confirm that we do sell the Pivot Knuckle Screws individually (Part #308.65). They are $5.99 each before tax and shipping. At this...
Hello All, thank you for taking the time to share this feedback. We genuinely appreciate you calling this out, and youāre absolutely right that open communication matters, especially with a new product like the Etop. To provide an update following my last post: in Heathās case, we not only...
Hi everyone ā this is eTop Support from Bestop.
Heath, thank you for continuing to share updates with us. Weāve reached out to you directly, and I'd like to update the thread as well so the community is aware of our actions.
To make sure your concerns are fully resolved, weāre sending you a...
Bestop®, the leading manufacturer of premium Jeep® and Bronco® soft tops and accessories, is taking open-air freedom to the next level with the debut of the first-ever 2-Door Bronco eTop⢠at the 2025 SEMA (Specialty Equipment Market Association) Show in Las Vegas, November 4-7. Following the...
Hi Heath,
We truly appreciate you taking the time to share such detailed feedback and photos of your eTop. We understand your frustration, and I want to assure you that your concerns are still being reviewed directly by our Quality and Product Development teams.
After evaluating your photos and...
Hi Heath,
Thank you for sharing such a detailed post and photos. Itās always helpful for us and for other Bronco owners to see real-world feedback. Our Quality Team reviewed your case and photos in detail.
Hereās what they found regarding the side panel alignment:
The lower front of the side...
Hi Heath,
Thank you so much for taking the time to share such a detailed review and for including photos ā feedback like yours is incredibly valuable to our team. Weāre glad to hear youāre enjoying the ease of use and solid engineering of your eTop! We also want to acknowledge your note about...
Our certified traveling technician was able to connect with the shop via FaceTime while they still had your vehicle. During that call, he helped diagnose the issue, confirmed the necessary adjustments to the rear bows, and walked the shop through the zipper repair. This allowed the team to...
Hey @peterh - Don't be confused, just be patient! I can tell you though there are no plans to make a white top and all windows will be tinted. Again, patience, awesomeness doesn't happen overnight :wink:
~Crystal@Bestop
Hey @zuke - Softopper is our sister company, I would say its pretty safe to assume that they do not have plans to make a soft top for the Bronco however I did ask, waiting for a response and I'll let you know.
~Crystal@Bestop
Hey @Blackcat I just replied to your DM! But for the rest of you who want to know, there are no plans to make the Supertop Glide for the Bronco unfortunately, I'm sorry!
~Crystal@Bestop
Hey @Dolphin Farts - I talked to Customer Service, they've tried to respond to your email a couple times, not sure if those went into your junk/spam folder however I am being told that you need to go back to the shop that did your install, so they can fix that and they can always call Customer...
Hey @heelyeah I got your FB message, I'll be responding to that shortly, I just didn't want you to think that you're getting ignored.
Customer Service is currently handling an extremely high volume of emails and calls due to peak season. While thatās not an excuse, it is the reality theyāre...
I love the feedback @Sparkie, you're not overstepping, this is just one that I will definitely have to share with Management, fabric costs and all things associated with that are above my pay grade lol so I don't have an answer for you right now but I'll see if I can get you something...