B&O Extremely loud static/crackle

[ServoFides35]

Anyone have their audio just go to a straight loud static/crackling sound?
Mine has done it intermittently (twice since I've owned it) but yesterday it started doing this and would not stop after a reset or turning the vehicle off. I mean the vehicle was off, door open, radio still blasting static. So loud in fact, surprised a speaker didn't blow. No audio controls worked and I was locked out of the sound settings while this was happening. I drove it straight to the dealer, wiped the blood out of my ears, and am currently awaiting their diagnosis. The last few times it happened: once I turned off the speed compensated volume, did a soft reset and that fixed it, second time I did a hard reset (pulled fuse) and actually found a connector that may have been loose (pushed it in) behind the AC controls, took it to the dealer and since it wasn't doing it at the time, they had no idea bring and said to bring it in if it happens again. Just curious if any others have ran into this.

2024 Raptor with 15k no mods other than Procal tune.

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[23OBX2.7]

Warranty asap it's also a safety issues since can't hear any proximity beeps so should get fast service.

Can always try disconnect battery for 10 min

 

[ServoFides35]

Yea it went straight in. It’s at the dealer now. Was mainly curious if anyone else has had the issue or similar. Unfortunately or fortunately it seems like a problem they are going to just change out parts until it’s fixed. They ordered two cables today. Install, test, repeat until problem resolved.

 

[23OBX2.7]

I was getting a loud crack sound when first opening

Yea it went straight in. It’s at the dealer now. Was mainly curious if anyone else has had the issue or similar. Unfortunately or fortunately it seems like a problem they are going to just change out parts until it’s fixed. They ordered two cables today. Install, test, repeat until problem resolved.

I was getting loud crack pop when first opening door after being locked...an update fixed it.

 

[ServoFides35]

I was getting a loud crack sound when first opening


I was getting loud crack pop when first opening door after being locked...an update fixed it.

I had that as well from the sub when opening my doors or back gate. Even before all that I’ve had issues with CarPlay on both the raptor and wildtrak, both with the B&O in them. I was hoping it was an update or something simple. Whenever if ever a solution is found I’ll post it up.
Looking through some of the threads it’s seems folks have had all kinds of weird issues with this system and the fixes seem to be all over the place, but the most common being the DSP/amp issues.

 

[ServoFides35]

So update...
Finally got it back yesterday. Think the dealer had it a week, but they ended up finding another issue that was unrelated and fixed it as well. Looks like they replaced a wire from the DSP and then another from the ACM and that fixed it(?). The additional issue they found was a water leak from the top of my windshield at the header seal. I had been hearing a clicking noise (now I think it was the butyl strip under the seal touching the metal and getting pulled away, like a tacky sound) couldn't ever figure it out. Turns out the seal between the roof panels and the window frame was no bueno and the seal had sprung a leak. I think there is actually a TSB on this for the 2021 Broncos if I am not mistaken.

Just wanted to post up the aftermath in case anyone else runs into this.

 

[Dan-O]

Glad they found the problem and were able to get it fixed. Bonus you received 2 for 1 special. That window leak find I’m sure saved some future problems for you!

 

[ServoFides35]

Glad they found the problem and were able to get it fixed. Bonus you received 2 for 1 special. That window leak find I’m sure saved some future problems for you!

Definitely did, Service advisor said the tech found it on the passenger floorboard and they had an outside tech come in to do the replacement seal. I never noticed anything and wouldn't have until it messed something up.

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