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Bronco Raptor Instrument Cluster Malfunction

abm

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I have been a braptor owner almost a month now, and I love it so far. I heard someone say smiles per gallon, when referring to its MPG, and that's exactly how I describe it. What I'm not loving is my Instrument cluster clearly malfunctioning, and going crazy when in park sometimes.

In the video below notice a few points, this happened within 24 hours of ownership (167 miles). The issue persisted throughout 3 restarts, and no alerts were sent to my phone. Notice the truck is in park, but the speed rapidly fluctuates, the seatbelt light flickers on and off as does the highbeams indicator and the auto start-stop indicator. Their is also a steering assist malfunction message. All the lights listed above, and the speed freak out when rocking the body of the truck. In this video my girlfriend is standing on the steps, rocking the truck back and forth.

fault.jpg



When I took it to the dealer, it stopped doing this, they could not reproduce it and slapped a new battery in it and called it a day.

This happened again this weekend, siting in park idling the MPH gauge started freaking out. They are currently diagnosing it, but the service rep told me, "they have to be able to reproduce it". Anyone else encounter this, or is this getting into lemon territory?
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TrailRaider

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If its happening more when rocking the vehicle, I would check any connectors you can find, including to the cluster itself. frame to body connectors, etc. Perhaps a loose mounting bolt on the fuse block, which I have heard is the main power connector to the fuse box as well (not personally verified).
 

22broncoraptor

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This is really strange, I've not had it happen. Out of curiosity, does the vehicle go into any sort of limp mode or reduced performance?

Or from what you can tell, is it purely a display/read-out issue and not impacting performance?

From a diagnostic standpoint, do you still see the issue if you change G.O.A.T. modes to another one like Performance mode? Assuming so, but this will force a change to the gauge cluster display so I'm wondering if that will have any impact on software or not. This would certainly seem like a hardware problem but perhaps switching G.O.A.T. modes would produce even different gauge malfunctions to help them troubleshoot.

Can't wait to hear what sensor they find is faulty, please keep us posted!
 

Ford Motor Company

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I have been a braptor owner almost a month now, and I love it so far. I heard someone say smiles per gallon, when referring to its MPG, and that's exactly how I describe it. What I'm not loving is my Instrument cluster clearly malfunctioning, and going crazy when in park sometimes.

In the video below notice a few points, this happened within 24 hours of ownership (167 miles). The issue persisted throughout 3 restarts, and no alerts were sent to my phone. Notice the truck is in park, but the speed rapidly fluctuates, the seatbelt light flickers on and off as does the highbeams indicator and the auto start-stop indicator. Their is also a steering assist malfunction message. All the lights listed above, and the speed freak out when rocking the body of the truck. In this video my girlfriend is standing on the steps, rocking the truck back and forth.

fault.jpg



When I took it to the dealer, it stopped doing this, they could not reproduce it and slapped a new battery in it and called it a day.

This happened again this weekend, siting in park idling the MPH gauge started freaking out. They are currently diagnosing it, but the service rep told me, "they have to be able to reproduce it". Anyone else encounter this, or is this getting into lemon territory?
Good afternoon. Would you please send over a private message with your VIN and dealer info so I can look into this instrument cluster concern?
 

align

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hi, ABM, my 2024 braptor is doing the SAME EXAXT THING. It has been in the shop almost a month. Mine did the same as your vid but the MPH was going up to 80+ and jerking in park. it would not turn off also. Would love to know the resolution— i miss my bronco
 

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AEBraptor801

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Waiting patiently. EXACT thing happened to us in a '24 Raptor with 5,000 miles today for the 1st time while not rocking the vehicle. Hit OK, Shut off, opened door, turned on ignition and restarted just fine. No steering issues at all leading up to this....
 

yomamma219

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Of course I decided to let my wife take the Bronco Raptor today and she calls me on the way to work saying the dashboard is fully off. Guess I'm sending the car in for warranty.
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