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Is anyone else having issues with their data/internet connection from the AT&T wifi hotspot?
I used the trial hotspot connection and it worked great, but as soon as I switched over to the paid plan I can no longer access the internet. The wifi signal is strong, and I can connect to the Bronco wifi just fine, but there's no internet data connection beyond that. All of the other connected features work great, so it's not a modem issue... I'm thinking it must be something with AT&T or with my subscription.
My subscription shows active, but with 0 data usage. I've called AT&T several times this week, but honestly they have been useless. They keep telling me a tech will call me back to troubleshoot but no one calls. They suggested I need to take it to the dealer for service, but since the hotspot worked great on the trial plan I'm pretty sure the problem is on their end.
Has anyone else experienced this?
I used the trial hotspot connection and it worked great, but as soon as I switched over to the paid plan I can no longer access the internet. The wifi signal is strong, and I can connect to the Bronco wifi just fine, but there's no internet data connection beyond that. All of the other connected features work great, so it's not a modem issue... I'm thinking it must be something with AT&T or with my subscription.
My subscription shows active, but with 0 data usage. I've called AT&T several times this week, but honestly they have been useless. They keep telling me a tech will call me back to troubleshoot but no one calls. They suggested I need to take it to the dealer for service, but since the hotspot worked great on the trial plan I'm pretty sure the problem is on their end.
Has anyone else experienced this?
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