SYNC Display Black out

[pgore]

Trying to figure this out all on my own since the local dealer is worthless. SYNC 4 screen on my 2024 Bronco just blacked out and have tried all the reset options. Hard and soft reset, done it all and nothing. I am wondering if anyone with Forscan knowledge has tried to reload the latest software into the system? I think there is a newer update than what is on there because I did not have it set up for the Over the Air updates.

To my knowledge you can get the latest software on a USB to upload, but the screen would have to be working in order for that to happen. So in theory can you delete the software off the system in Forscan and reload it? Thanks for the help

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[Epiphany]

MIne blacked out a few days ago but after about 15 seconds it came back...

 

[Ramble_Offroad]

Same. Mine glitched and went black on Thursday. Luckily it can back after I restarted the vehicle.

Only suggestion I have would be to disconnect the battery for a few minutes and see what happens.

Good luck

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