- Thread starter
- #1
Hey all,
Looking on some advice here
Unsure if I’m just stuck at the mercy of crappy Ford or if there’s a particular avenue I should explore.
the more eyes on this thread the better I hope
I have (loosely used) a 22’ 2.7 wildtrak in which I purchased at the end of June after waiting as a day 2 reservation holder.
I’ll let it be known before diving in, my dealer is absolute trash. Price gouging, took reservations from ford customers for their own sales rep, all that real good moral stuff you’d expect from a car salesperson.
sooo
I have about 6500 miles on it and I just got it serviced by my dealer last week for oil change and only to find within the next week that the power train malfunctioned and turbocharge wastegate closed. My bronco was left unable to be driven as there was Zero acceleration and no power supplied to train.
This was 3 weeks ago, I’ve reached to executive reps and Mike Levine (no help) and I’m basically left out to dry by corporate end of ford.
I understand there’s factory defects and issues however you would think there would be some accommodations or at least return calls.
My dealer has had my bronco for three weeks now in which I’ve been given the run around by them. The last call I received (last week) was that they had to order “clamps” for the 3rdtime since having my car. I’ve called them about 8 times since then to find out a timeframe for repair and I’ve received no return of calls. I’m so frustrated with the poor quality service across the board by ford. I don’t know what to do, who to call at this point.
Advice is greatly appreciated
Pic attached for eyes
Looking on some advice here
Unsure if I’m just stuck at the mercy of crappy Ford or if there’s a particular avenue I should explore.
the more eyes on this thread the better I hope
I have (loosely used) a 22’ 2.7 wildtrak in which I purchased at the end of June after waiting as a day 2 reservation holder.
I’ll let it be known before diving in, my dealer is absolute trash. Price gouging, took reservations from ford customers for their own sales rep, all that real good moral stuff you’d expect from a car salesperson.
sooo
I have about 6500 miles on it and I just got it serviced by my dealer last week for oil change and only to find within the next week that the power train malfunctioned and turbocharge wastegate closed. My bronco was left unable to be driven as there was Zero acceleration and no power supplied to train.
This was 3 weeks ago, I’ve reached to executive reps and Mike Levine (no help) and I’m basically left out to dry by corporate end of ford.
I understand there’s factory defects and issues however you would think there would be some accommodations or at least return calls.
My dealer has had my bronco for three weeks now in which I’ve been given the run around by them. The last call I received (last week) was that they had to order “clamps” for the 3rdtime since having my car. I’ve called them about 8 times since then to find out a timeframe for repair and I’ve received no return of calls. I’m so frustrated with the poor quality service across the board by ford. I don’t know what to do, who to call at this point.
Advice is greatly appreciated
Pic attached for eyes
Sponsored
if the same thing keeps happening with the waste gate and isn't resolved. That's a very long time NOT to have the vehicle that you paid for.
