They FedEx'ing my MIC top?My FedEx account shows two incoming packages from 10Ten Designs, the same outfit that just sent us the sticker and poster. One of them shows to be 1 lb, another sticker? The other package is 22 lbs. Different swag is mentioned on their website, wonder if it is trim specific. I have FE on order.
Found this on their website: https://www.ten10design.com/portfolio/bronco/
You can sign up for a personal account (UPS too) to help track packages.Who the hell has a FedEx acct? How do you get notified, email?
I feel your pain.Ive been seeing for months now order holders getting posters, stickers & a toy car to match their bronco. But let me guess, we Canucks get nothing? Squat? Thats not cool, its not even funny! Not to mention they're more expensive for us to buy! And we manufacture many of the parts! Is this Ford Canada cheaping out?
Let us know the outcome!Online chat with Ford just now:
Hello! My name is Darrian. How can I help you?
***** at 15:09, Aug 9:
I have a Bronco on order and have noticed on the forums that many people are getting sticker packs and other swag from Ford due to the year+ wait time for delivery. I have not received anything. I'm curious what the system is to decide who is getting these swag packs and who is not? Doesn't quite seem fair that many of us waiting the same amount of time have gotten nothing.
Darrian at 15:10, Aug 9:
I'd love to assist you with that today, *****!
***** at 15:11, Aug 9:
Ok, thanks
Darrian at 15:11, Aug 9:
Congratulations on your new vehicle and thank you for being apart of the Ford Family!
Darrian at 15:13, Aug 9:
Here at the Customer Relationship Center we are unable to speculate on the merchandise being sent to new owners of the Bronco. However, you may contact our Marketing Department directly at (800) 334-4375, 8:00AM-8:00PM EST (Monday-Friday) for more information!
Darrian at 15:13, Aug 9:
May I assist you with anything else today?
He loved assisting me with zero info. I'm gonna call now.
Annnnd @xcxv just became the distribution coordinator for apology swageGreat! I’ll be getting 40 boxes !!
They have nothing to be sorry for.If you look at the link Bronco Custom Promotional Products | Ten10 Design they are labeled "Managing the Wait Products"....they are not sorry
I just called that number for Marketing and was told "Only First Edition reservation holders are eligible to receive the various gift packages sir" and "Please contact your dealer if you wish to file a complaint about this process".Online chat with Ford just now:
Hello! My name is Darrian. How can I help you?
***** at 15:09, Aug 9:
I have a Bronco on order and have noticed on the forums that many people are getting sticker packs and other swag from Ford due to the year+ wait time for delivery. I have not received anything. I'm curious what the system is to decide who is getting these swag packs and who is not? Doesn't quite seem fair that many of us waiting the same amount of time have gotten nothing.
Darrian at 15:10, Aug 9:
I'd love to assist you with that today, *****!
***** at 15:11, Aug 9:
Ok, thanks
Darrian at 15:11, Aug 9:
Congratulations on your new vehicle and thank you for being apart of the Ford Family!
Darrian at 15:13, Aug 9:
Here at the Customer Relationship Center we are unable to speculate on the merchandise being sent to new owners of the Bronco. However, you may contact our Marketing Department directly at (800) 334-4375, 8:00AM-8:00PM EST (Monday-Friday) for more information!
Darrian at 15:13, Aug 9:
May I assist you with anything else today?
He loved assisting me with zero info. I'm gonna call now.
Is the 22 pound package 12 months of Jelly of the Month club all at one time?
That was COLD! I guess Badlands, or Wildtrak in my case, money is not as good.I just called that number for Marketing and was told "Only First Edition reservation holders are eligible to receive the various gift packages sir" and "Please contact your dealer if you wish to file a complaint about this process".
I didn't even get a change to tell them I was .
Ford has dropped the ball hard on their customer service and communication.
Not the best for the promotion supplier to post this. Ford is making an effort but a deck of cards sent now, may put me over the edge.My FedEx account shows two incoming packages from 10Ten Designs, the same outfit that just sent us the sticker and poster. One of them shows to be 1 lb, another sticker? The other package is 22 lbs. Different swag is mentioned on their website, wonder if it is trim specific. I have FE on order.
Found this on their website: https://www.ten10design.com/portfolio/bronco/