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Granger Fan Club - Broncotown, USA

This is a group for Bronco enthusiasts who are also fans of Granger Ford. It is a gathering site to share all things Bronco, Granger, Road trips, Wheeling and more. No need to buy from Granger, just an enthusiasm for their contributions to the forum!
rtaylor
Has anyone else been having trouble with Granger? My delivery yesterday was awful (arrived without prep, without fuel, missing tool kit, no MSO). So far, zero response from Granger.

Update: Zach was out of the office and will look into it tomorrow. Also, I learned that they mail the Iowa in-transit title in 10-15 days (instead of MSO) which can then be re-titled in home state.

Update2: Hunter let me know that the gas tank was not filled on purpose for transport (not a mistake). Zach kindly offered to cover a professional detail, but I declined since it wasn't necessary (I already did most of it myself).

Update3: Unfortunately, I just found out that it might take 4 weeks for Granger to convert the MCO to a temporary Iowa title, so I might be unable to drive it for a while. Since there isn't a lienholder, my state requires the physical MCO or title in order to register it.

Update4: Still no title after 4 weeks. Tag expired over a week ago, so I can't even drive my new Bronco. Missing part is backordered.
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Heffe66413
Heffe66413
That’s unusual - I’d love to hear Grangers response.
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rtaylor
rtaylor
@Heffe66413 I received a few private messages. Unfortunately, I am not the only remote shipping customer that has had issues. Maybe the quality checks that go into the in-person deliveries are not in place for transport delivery.
babraunagel
babraunagel
omg_bbq
omg_bbq
Not here, been talking to them this whole week getting a damaged hood repaired during transportation to them. They've been a pleasure to work with and I'm just waiting for an update on repairs and when I should fly out there.
Hobgoblin
Hobgoblin
I am sure Zach will work to make it right. I hope they get you squared away quickly!
ausherpharmd
ausherpharmd
That's surprising. I got the red carpet treatment. Car was cleaned while they picked me up at the airport and placed in the showroom and then driven out the double doors to the mural to take the picture.

The title took 3 weeks to get to me. Had the transit tag, so no issues. Ran down to the DMV to get real title the next day.
rtaylor
rtaylor
@ausherpharmd Good to hear. From the private messages I have received, it has only been remote shipping customers that have had a bad experience. Hopefully the title arrives before the 15-day transport tag expires.
ausherpharmd
ausherpharmd
@rtaylor got ya. Hope they clear it up. Sorry your first experience with the Bronco was a bad one.
Realtor
Realtor
@ausherpharmd love Granger and my Bronco. Our delivery was similar and excellent at Granger. Clean and nice. Got my title in less than two weeks and have a drive away registration for 30 days.

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