Infotainment screen recall #26S09 (Infotainment Screen Blank) - 3/5/26

[Archedamian]

I haven't, but my dealer advised they've been trying.

I got the same response.

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[Dave2020GT]

My brothers 2026 was just cleared, he is picking it up this weekend.

 

[Swiftblaze]

I’m hoping if they try it enough times they’ll finally figure it out and clear it haha. My dealer is really good at communication fortunately. I also know they want it gone since taking up covered space for a vehicle already sold.

 

[BigRed26]

My dealer has been silent for about a week. Beyond frustrating.

 

[DsEighty3]

Anyone have access to the service bulletin “26S09 simp FINAL 2” ? that is what was referenced by customer care stating the recall won’t be available until the 13th…!?!?! Any real validity to this? The only info that I had that was showing today as tentative.

 

[Ducati1098]

 

[RR25HB]

🫤

 

[SHANUT]

From NHTSA:


Mar 04,2026
Manufacturer Recall Number26S09
NHTSA Recall Number26V124
Recall StatusRecall Incomplete, remedy not yet available
SummaryON YOUR VEHICLE, IT MAY BE POSSIBLE TO EXPERIENCE AN UNEXPECTED BLANK INFOTAINMENT SCREEN DUE TO THE APIM ACCESSORY PROTOCOL INTERFACE MODULE TEMPORARILY SHUTTING DOWN WHEN DETECTING HIGH TEMPERATURES. WHEN THE APIM SHUTDOWN OCCURS, YOUR VEHICLE CAN NO LONGER DISPLAY THE REARVIEW CAMERA IMAGE WHILE IN REVERSE.

Safety RiskA REARVIEW CAMERA IMAGE THAT DOES NOT DISPLAY WHILE IN REVERSE GEAR CAN REDUCE YOUR VIEW OF WHAT IS BEHIND THE VEHICLE, INCREASING THE RISK OF A CRASH.

RemedySOFTWARE IS NOT AVAILABLE. FORD MOTOR COMPANY IS WORKING TO PROVIDE SOFTWARE FOR THIS REPAIR. WHEN THE REMEDY BECOMES AVAILABLE, FORD MOTOR COMPANY WILL NOTIFY YOU VIA MAIL TO SCHEDULE A SERVICE APPOINTMENT WITH YOUR DEALER FOR REPAIRS TO BE COMPLETED FREE OF CHARGE. THE REMEDY IS ANTICIPATED TO BE AVAILABLE FOR 2026 BRONCO BY MARCH 30, 2026, EDGE AND 2021-2025 BRONCO BY APRIL 27, 2026.

Manufacturer's NotesIF YOU HAVE ANY QUESTIONS REGARDING THIS RECALL, OR BELIEVE ANY OF THIS INFORMATION IS INACCURATE, PLEASE CONTACT FORD DIRECTLY AT 800-392-3673 OR LINCOLN AT 800-521-4140.

Oh my, how will I ever be able to drive my vehicle without the rear camera?

 

[Swiftblaze]

Thank you for posting that! That helps a lot and looks like by 4/7 for me.

 

[HighVelocity]

Oh my, how will I ever be able to drive my vehicle without the rear camera?

Close your eyes and hope for the best, just like usual.

 

[Geo13]

UPDATE:
Picked up my 2025 BAD SAS yesterday, Saturday 3/28.

It successfully had the OTA applied on 3/24 night and VIN showed clear on 3/25.

I was nervous about the wording of the update recently posted here. But I didn’t say anything and the VIN did still show no recall.

Good luck everyone should be any day now for you.

 

[wildraptor]

Close your eyes and hope for the best, just like usual.

Really appreciate you posting this. Waiting to take delivery on ‘25 Braptor and a nudge to the dealer will hopefully ensure that I am at the top of the queue. Any updates that you may get your hands on would be greatly appreciated. Thanks again.

 

[BuckinRad]

UPDATE:
Picked up my 2025 BAD SAS yesterday, Saturday 3/28.

It successfully had the OTA applied on 3/24 night and VIN showed clear on 3/25.

I was nervous about the wording of the update recently posted here. But I didn’t say anything and the VIN did still show no recall.

Good luck everyone should be any day now for you.

Thanks for sharing… This gives me hope! I have a deposit down on my 2025 and am trying to be patient.

 

[Geo13]

Thanks for sharing… This gives me hope! I have a deposit down on my 2025 and am trying to be patient.

I’d reach out to them.

Good luck!

 

[swamp2]

23 here.
Shows up for me on NHTSA, but not on the app yet.

Same.

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