This has been stated since day 1 of preorders (nothing on that product page has changed in regards to wording). We have offered refunds to all customers when they have requested it. We will adjust the wording in that section now to reflect that refunds are allowed at request.
Unfortunately our manufacturing teams timelines were pushed back more than we wanted (from what we stated back in November). We are doing everything in our power to move things along quicker. This is a production top used in the video. Feel free to come visit our shop and see the production...
This has been a bolt together design since day one. As for assembly, it takes us about 45-60 minutes. The parts self clock and locate, it is as easy as it gets. One huge reason is to keep the shipping costs lower, the bolt together design allows it to ship flat. Second reason to have our...
Hi all, we are sending out an email to our customers shortly. We hear you loud and clear wanting more communication. We will be sending updates every 7-10 business days so that you know exactly what stage your hardtop is in (only to customers via email). We will send out an email even if the...
We will contact batch 1 customers with ship dates as soon as they are ready (which will be closer to the end of the month at this time). As for tools, that will be labeled in the install video. You will need a set of Torx bits.
To clear up some confusion for customers, the bronco hardtops have parts that are made all over the world. Not 100% of parts are made in the USA. As stated on the hardtop page, it was designed in the USA at the bottom of the page. That stamp has been there since day 1 of launching this product...
Hi all,
We sent out an update email to all hardtop customers to show the behind the scenes and order status! If you have any questions at all, email our sales team at [email protected]
Have a wonderful day and weekend!
We have said numerous times what the reason for the recent delay was in this thread. However the fact that more and more posts come in this thread, start to bury the old post. So to clarify, here is the current update:
We could have been shipping the tops back in May. However they were not...
Our previous post mentioned the final assembly concerns/issues (foam injection and paint) which has been addressed. Install video will come before the tops are shipped. Yes, October is looking promising for majority of orders.
We interact with our customers on a daily basis. You are more than welcome to email, call us, message us, etc. We already posted an update recently which you mentioned and that is the latest update. Next update will be when the tops are shipping.
As we mentioned before, we are working through final assembly. As soon as our customers tops are finished, we will contact each and every one of you. We appreciate your patience!
Our last response for reference:
"We were unable to start final assembly till mid-late May because of the supply...
As we mentioned before, we are working through final assembly. As soon as our customers tops are finished, we will contact each and every one of you. We appreciate your patience!
Our last response for reference:
"We were unable to start final assembly till mid-late May because of the supply...
We respond to all inquires we get so I firmly believe your messages are not going through or going to our spam. Feel free to message us through live-chat on our website. As for timelines, we have posted a response on the previous page (Page 50) with an update. We have provided too many incorrect...
We were unable to start final assembly till mid-late May because of the supply chain delays as of many of you know. We ramped up very quickly with the hope and intent to catch up on supplier delays but noticed some minor quality control issues during the final assembly process. We ramped down...
We are doing our very best navigating through this project which is a HUGE undertaking for a small business. We have cut 0 corners in developing and manufacturing (even after going through hundreds of hurdles) this top which resulted in the best possible product on the market by a long shot. If...
Unfortunately it is a liability to allow customers to install any of our products within our premise (BY THEMSELVES). We do offer installation services if requested.