Eh, they ended up sending me a new set that did not fit the rails and then stopped replying to me slowly about replacing them. I ended up selling my Bronco to the dealer with the rusty ones and still have the mangled ones in my garage.
I had to take mine off too or else it didn’t fit.
Note to others:
I would note the rack will not fit right unless you countersink and would consider that step mandatory, not optional.
Honestly, we passed on the ESP the second time around with Ford. They refused to honor things like having a rental available for service and after reading the fine print almost nothing is covered besides engine.