Anyone know how to track a CN Railcar?

[notbuildingrockets]

I feel like there's probably a way to track carriers with CN Rail, my Bronco is inbound to Canada as of today and I was hoping to track it. Any links or resources for our Canadian folk on here?

UPDATE: For Canadian retail customers wanting to track the shipment of their Bronco from Michigan. I went to the CN Rail website which led me to this number: 1-800-361-0198.

If you call them, have your rail car # available and they can tell you where it's at. I asked the agent if there was any way for retail customers like us to track cars online and she said there isn't. You'd need to create a business account and have access to more than we have access to. Hope this helps anyone else who might be looking!

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[Bronco_51]

I think we used CSX

CSX
1. Call the CSX 1-800-235-2352
2. When prompted for location or weight, press "1" on your phone for location.
3. When prompted for the car initials, say CN (or whatever initials you have) then wait for the next prompt.
4. When prompted for the car number, say 907048 (or whatever your number is)
5. When prompted for next car say DONE.
6. That's it; enjoy your updated status report.

Union Pacific
1. Call UP at 1 800 877-5123 1 800 877-5123
2. Follow phone prompts for Trace
3. Say the railcar number complete and clearly. Example CN123456 all together
4. Listen for your update

NS Norfolk Southern
1. Call 800-635-5768
2. Press 2.
3. Press 2.
4. Enter the letters on the numeric keypad then press #. As in: TTGX will be 8849
5. Enter the numbers then press #. It wasn't taking my voice prompts but typing worked.

 

[notbuildingrockets]

I think we used CSX

CSX
1. Call the CSX 1-800-235-2352
2. When prompted for location or weight, press "1" on your phone for location.
3. When prompted for the car initials, say CN (or whatever initials you have) then wait for the next prompt.
4. When prompted for the car number, say 907048 (or whatever your number is)
5. When prompted for next car say DONE.
6. That's it; enjoy your updated status report.

Union Pacific
1. Call UP at 1 800 877-5123 1 800 877-5123
2. Follow phone prompts for Trace
3. Say the railcar number complete and clearly. Example CN123456 all together
4. Listen for your update

NS Norfolk Southern
1. Call 800-635-5768
2. Press 2.
3. Press 2.
4. Enter the letters on the numeric keypad then press #. As in: TTGX will be 8849
5. Enter the numbers then press #. It wasn't taking my voice prompts but typing worked.

I tried the CSX# but it didn't work.

I then tried the CN Rail website which led me to this number: 1-800-361-0198. If you call them, have your rail car # available and they can tell you where it's at. I asked the agent if there was any way for retail customers like us to track cars online and she said there isn't. You'd need to create a business account and have access to more than we have access to. Hope this helps anyone else who might be looking! I'll update the first post.

 

[Bronco_51]

I checked my email and we tracked our Bronco in November 2021 with CSX without an account.


Call the CSX 1-800-235-2352
2. When prompted for location or weight, press "1" on your phone for location.
3. When prompted for the car initials, say "TTGX" then wait for the next prompt.
4. When prompted for the car number, say 907048 (or whatever your number is)
5. When prompted for next car say DONE.
6. That's it; enjoy your updated status report.

TTGX will be 8849

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