Bizarre Dealer Interaction

[mattrb87]

Great idea, I'll do that.

Ask them to see the VIN if they already have it lol

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[gentlemanbronco]

lmfao! i'm waiting for whats next!

 

[StevieD23]

Good to know, I thought most dealers required 500-1000 dollars when the order was submitted? That not the case?

That's not uncommon. My dealership required a $900 deposit so the total was $1000 when you figured in the $100 fee that Ford charged for the reservation. I knew at the time that I wouldn't be cancelling so it was a non-issue for me.

 

[Oceannomad]

no deposit required at my dealership in VA. I was told if I don't like it/want it when it shows up, just walk away....they have a list of people that are looking for one!

Trade ya. My shady VA dealer required $900 for orders. It has been incentive for me not jumping ship. Still waiting for the ball to drop and them adding ADM or other random crap even though I have an email from the sales folks that they are selling for msrp.

 

[GreatKhalCaleb]

UPDATE: Dealer ignored all my phone calls and emails this morning, called Fords Marketing department who confirmed to me that no changes had been submitted for my order and that I had no VIN number or build date.
I replied back telling dealer this and that I would like to cancel my order and refund deposit. They refused stating that deposits are nonrefundable (this is not what I was told when submitting deposit, I was told it was refundable which is why I agreed to putting 1000 dollars down. Granted that agreement was verbal). I am now on hold with Fords Marketing department while arguing with dealer. Will update.
Dealer is Corwin Ford of Nampa, Idaho.

 

[GreatKhalCaleb]

UPDATE: Dealer ignored all my phone calls and emails this morning, called Fords Marketing department who confirmed to me that no changes had been submitted for my order and that I had no VIN number or build date.
I replied back telling dealer this and that I would like to cancel my order and refund deposit. They refused stating that deposits are nonrefundable (this is not what I was told when submitting deposit, I was told it was refundable which is why I agreed to putting 1000 dollars down. Granted that agreement was verbal). I am now on hold with Fords Marketing department while arguing with dealer. Will update.
Dealer is Corwin Ford of Nampa, Idaho.

UPDATE 2: First off, Ford has an excellent marketing department. Its a shame you have to deal with dealerships to get their products.. Spoke with one of their support representatives and explained the issue, she called the dealership on my behalf and I now am getting my deposit back!

TLDR: Tried to cancel my order, dealer lied and said order had VIN, confirmed with Ford it did not, dealer refused to issue refund on deposit after previously agreeing to do so, had to call Fords Marketing department who resolved issue with dealer.

 

[69 Mach I]

Trade ya. My shady VA dealer required $900 for orders. It has been incentive for me not jumping ship. Still waiting for the ball to drop and them adding ADM or other random crap even though I have an email from the sales folks that they are selling for msrp.

The sales manager assured me no ADM when I placed order in January. I talked to my salesperson yesterday and she also stated no ADM on orders….hopefully they’re good for their word!

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