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Order different than reservation?

shimmy825

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I'm sure this has been answered before but I cannot find it so I'll ask it here (again, I'm sure)...

The trim I ordered from my dealer is different than the trim package I originally reserved. The dealership has just confirmed my order, and I see an order placed is now reflected in my ford account (via the link from the original reservation).

Now, the vehicle trim that's listed on order is the trim that I originally reserved, not the trim that I ordered. Is this typical? Will it update? Has anyone had a similar experience?

Thanks!
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survivormanca

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I'm sure this has been answered before but I cannot find it so I'll ask it here (again, I'm sure)...

The trim I ordered from my dealer is different than the trim package I originally reserved. The dealership has just confirmed my order, and I see an order placed is now reflected in my ford account (via the link from the original reservation).

Now, the vehicle trim that's listed on order is the trim that I originally reserved, not the trim that I ordered. Is this typical? Will it update? Has anyone had a similar experience?

Thanks!
yes - Ford.com is not updated with the correct order info in the reserved vehicle section.
 
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shimmy825

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yes - Ford.com is not updated with the correct order info in the reserved vehicle section.
Okay! that makes me rest easy. Does it ever get updated or it will continue to say the wrong trim until I get a sticker and/or vin?
 

RimrockPaul

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I'm sure this has been answered before but I cannot find it so I'll ask it here (again, I'm sure)...

The trim I ordered from my dealer is different than the trim package I originally reserved. The dealership has just confirmed my order, and I see an order placed is now reflected in my ford account (via the link from the original reservation).

Now, the vehicle trim that's listed on order is the trim that I originally reserved, not the trim that I ordered. Is this typical? Will it update? Has anyone had a similar experience?

Thanks!
My question is kinda unrelated, but my dealer...who is my bro in law called yesterday and said "your Bronco is #2 in the queue". Any idea what this means?
 

airishfan

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My question is kinda unrelated, but my dealer...who is my bro in law called yesterday and said "your Bronco is #2 in the queue". Any idea what this means?
yes that means he likes one other person better then you and picked them to get there Bronco before you.
 

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LadyBronco

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Okay! that makes me rest easy. Does it ever get updated or it will continue to say the wrong trim until I get a sticker and/or vin?
Mine never updated online. But the dealer & Ford have my correct order when I call to confirm. Hope that helps. I know it's disconcerting to see the "old" order picture online.
 

TheWoo

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Okay! that makes me rest easy. Does it ever get updated or it will continue to say the wrong trim until I get a sticker and/or vin?
It won't update on my myford, but it will be right when you get assigned a vin and use the tracking link in the email Ford sends.
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