Yeah, my VIN shows no record on palsapp -- I'm listed as RAIL to a ramp in Benicia, then United Road is contracted to convoy it to my dealer. I think your case only works for folks who are contracted with North America Auto TransportationI rode the rail until I got to the rail ramp in GA. The entire time my pals app said pending with no final destination. I sat at the rail ramp for 8 or 9 days and then the owner called the rail ramp and yelled at them. The next morning the palsapp had a destination (my dealer), and then the next day palapp listed dispatched under the status bar. A few hours later my Bronco showed up at the dealer.
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